Subway 31 Carroll Road, Draffenville, KY 42025

"Ordered roasted chicken got turkey not toasted no pepper cheese and doused in Buffalo sauce. Churro was so gummy and cold we couldn't eat it. My wife's veggie sub had so much mayo she couldn't eat it"

"Ordered food online tonight for pick up. When we got it home we found that the order was incorrect. The toppings for 1 sandwich was on the other and vice versa. Upon calling to request a refund we were informed the sandwiches could be remade or refunded provided we return to the store, 15 minutes away, with the receipt and sandwiches. I have zero desire to drive 30 minutes round trip to get what I have already ordered and paid $35 for. Will not be returning."

"Food fine. Veggies kept too cold so they have frozen spots. But the service..... Eric... Or at least he had a hat with that name on it... Oh my goodness. This child has no business being in any kind of customer service role. He belongs back in Mamma's basement playing Fortnite. He kept complaining about the drive thru orders and telling me that sometimes he just makes them wait until they walk in. I mean it was constant complaining about doing his job... Then he asked me to cut my sandwich at home.. I told him no I am taking kids out on a boat, I need him to cut it... He was bad.. and then they had him trying to train this poor kid... This kid was trying to hurry up and do his job but he was limited by this Eric kid.. this poor guy kept looking at me apologeticly. In case the guy had the wrong name tag on he was a little on the heaver side with dark hair.... Man... He is really bad for the company...."

"I believe the girl who was working is named Nikita and she was amazing! She was the only one there. I don’t normally leave reviews anywhere but her amazing customer service and persistence is the only reason this place got 5 stars from me."

"Drive thru took 20 minutes for 2 sandwiches. Every time I go is at least 20 minutes during at the window. And very few staff. Half the time my sandwich is wrong. Just don't think the staff cares enough. Ordered tomato basil wrap - got spinach Asked for meat Toasted - came cold. Beyond frustrating"