Subway 622 North 12th Street, Murray, KY 42071

"They were remodeling so instead of going in i had been forced to use the druve thru. Then waited 10 minutes to get to the Window in which they said hold for a minute and then informed me they had no bread just flat bread and whatever else. Then Was overcharged. I have been going for years now and they just had bad Manager choices for this Event. Plus owner doesnt accept Coupons at any of his many stores."

"The food is great when its done right. Ordered a pizza and a 6inch sub. The pizza wasn't done, the crust was soft and chewy, not crispy at all. The vegetables were placed in one spot on the pizza and not spread all over. When they took the sub out they didn't put the sauce on before so the sauce was only on the cheese and couldn't taste it like it should be. Very disappointed in the service. The employees were not very happy or friendly. Called manager and let them.know what happened said at first couldn't do anything then finally said that they would replace just the pizza. But have to come back within a week to get it."

"After spending $50 for two sandwiches my food arrived with what seemed to be just mustard and mayonnaise and a very little bit of meat seeing as how this was a door dash order we called the manager to ask what they could do he said unless we could bring the sandwich in and show him then there is nothing he can do thanks for the great service"

"Went and ordered 3 subs last night had my money and coupon ready, the wait was a lil crazy we came in right behind a baseball team which is understandable, got thru the line and ready to check out, handed the little girl my coupon and she looks at me as if I was crazy, she replied we don't take them here so rudely, so I said ok I handed her the cash and left, I'll never go back."

"I’ve been going to Subway’s all over this country since they began franchising. the Murray location desperately needs new ownership, or the current owners need to have a corporate refresher course on how build & sustain customers within the community that they’re peddling their sub-par sandwiches to. I won’t even do a deep dive on that, because I’m not going back. That said, whether you’re buying a meal for two people, or 30, and have the means to pay for it without going broke, it’s still nice to be able to get a good deal. However, the Murray location will not honor the corporate promotions that are overwhelmingly honored at most locations. It’s pathetic. I feel bad for the employees who have to constantly explain that their owners (their employer), does not participate in promos because it eats into their bottom line. Well, if that’s the case, I hope they [the owner] are paying them a livable wage but, who am I kidding, right? I’m sure this plays into the fact this location in particular, couldn’t maintain a solid staff of “sandwich artists” if their lives depended on it. Of late, the times that I’ve been there, I see deflated young people who just simply do not want to be there,. I’s very obvious, and I don’t blame them. Not one bit."