Princeton Pawn

"Tried to buy a firearm for my son. Filled out the paperwork and paid all the firearm except 20 dollars. The lady stephanie was very rude during the first transaction. She acted like it was a very big inconveinance for her to help us. When we filled out the form and paid on it my son used his card with no issue. We waited a week with no response from her on the firearm. We decided to go see for ourselves if they have heard a response back. When we got there they said they havent. But they actually did and never let us know. I signed the paperwork and we was ready to go. We owed 20 dollars and when he went to pay the 20 dollars he said it was a straw purchase. I told him it is not a straw purchase. He is my son and I sell firearms myself all the time. He then told me if I knew that then I should also know he can deny it whenever he wants. All the while Jeff has attitude with me stephanie is behind him rolling her eyes. I told them to give us a refund and we will never return. The worst customer service I have ever seen. They made me feel like a criminal for trying to get my son his first rifle. I work in retail and they have no idea how to interact with customers."

"I have been here several times and they are always ready and willing to help me find what I am looking for!"

"Unethical. I was staying in Princeton 2 months. 6/3 bought a guitar from them for $71. Asked clerk how much he'd pay for it if I brought it back in 2 months. He said $50 or $60. Cleaned it, put on new strings, broke them in, took great care of it. 7/28 when I brought it back he said he'd only give me $35. The fact that he didn't dispute that he'd said 50-60 makes me suspicious this is a routine practice."

"Great bunch of guys. Nice selection of items. Always can find sale items. Lots of video games and dvd's. Reasonable prices on jewelry. Layaway offered. Great place to go and look. You will find something!!!"

"All the guys there are great except for the youngest one but that’s just because he is young and inexperienced. He’s nice for the most part but not that knowledgeable. The other 2 especially Paul could not be better guys if they were programmable. They know their jobs and will bend over backwards to help customers get the best deals that they can offer. As long as you are honest and upfront with them they will do the very best they can to help you. Thanks guys for proving that there is such thing as decent human beings still in this world. Simply the best!"