Smith's Furniture

"Not to happy bought a couch first day it broke told them, they sent parts not even week later did same thing told them not to do with part they sent becuse back was mess up so we paid for them to fix it still didn't look right was very tight the other side is fine had no problem with was always the right side then told my wife to take her review down even the 2 guys that was down here said they have no clue what there doing then said it's do to my weight I'm 285 not 310 this is a Insult to me and my wife if they just look at back in first place and tight like I said after they said it was no problem then last thing they did was tighten the back to fix the problem we won't be back here"

"Bought the furniture broken when we got it they sent the part and it still didn’t work, and then they came and “fixed it” then charge 95 dollars and didn’t even fix the couch messed it up worse and then they send people down here that didn’t even know what they was doing and then sent them down here again and they tighten a piece in the back which we told them about it multiple times because it was leaning to the right then the people at smiths furniture told me that it would be best just to buy a brand new couch. Which would be 500 dollars. I definitely will not ever be buying furniture there ever again."

"Smiths Furniture is absolutely the best! They went way above and beyond to help us get what we were looking for. Imogene and Tim are wonderful and we highly recommend them. They have become friends. We appreciate them very much!"

"Very no e clean place. Husband and I picked out a king size bed and mattress plus our son a full size. Super friendly and helpful. Also about a week later they sent a thank you card. Thought that was really nice of them."

"After purchasing a dining room table and chairs on 4/12/22, repeated problems immediately occurred with cross bracing supports falling off. Best attempts were made with securing these in place. On 10/29/22 one of the chairs completely collapsed while an adult male was sitting in it, placing the individual on top of the splintered pieces on the floor. On 11/10/2 remaining pieces were brought to the store along with the chairs that had failed cross supports. Request was for return for full refund due to manufactures / design defect. Store refused. chairs were left in their possession with no resolution. This issue needs to be handled between Smiths and the table manufacture. Full refund is what i am expecting due to the safety hazard that exist with these chairs. This store will not receive my business. Non existent customer service!"