LKQ Lexington KY 2040 Creative Drive, Lexington, KY 40505

"When I need a part this place is my first go to always for my personal daily or searching for a part. Always a quick easy call and you can get anything answered as to a reference or if just needing info."

"Terrible customer service…if you can get them to answer the phone. They do NOT care about the customer. We’ve been ordering from them for years now & it’s always a hassle. Just recently ordered a used engine & the front cover was busted due to their great shipping job. However we purchased a warranty with the engine but now they said it’s not their problem. Im not shocked considering the service they’ve been providing lately but this was the last straw. I would highly recommend Bessler salvage if you’re looking for great customer service and integrity!"

"Might be a decent place if someone would actually pick up the phone instead of immediately placing you on hold for OVER A HALF AN HOUR. They don't even have the courtesy to speak to you and ask to hold. Just put on hold and left to wait. Tries calling multiple times and the same thing over and over again. Try Grassy Auto Parts instead."

"Terrible service, I called 3 times got redirect all three times then they hung up on me all three times. Called about a quote and it was a different price each time. This is my most recent experience with them. They are just as bad as they've always been. If you don't have a big account with them they have no time for you. And the hold times are ridiculous."

"Well, it's a great place for automobile parts, as they are quick, friendly, attentive, and professional just to name a few qualities. They check to see if an item is truly in stock before they will sell it to you as a walk-in customer, and the parts are pulled immediately for you. The staff is very knowledgable and will make sure you have everything you need so you do not need to make multiple trips for one repair."