NAPA Auto Parts
About the Business
NAPA Auto Parts is a trusted car repair and parts store located at 16 Village Plaza in Shelbyville, Kentucky, United States. With a wide selection of high-quality auto parts and accessories, knowledgeable staff, and top-notch customer service, NAPA Auto Parts is your one-stop shop for all your automotive needs. Whether you're looking to repair your vehicle yourself or need professional assistance, NAPA Auto Parts has everything you need to keep your car running smoothly. Visit us today and experience the NAPA difference.
Photos
Location & Phone number
16 Village Plz, Shelbyville, KY 40065, United States
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"The crew working there is always willing to go the extra mile to help you locate what you're looking for if they don't have it in stock!"
"Very helpful staff. They offered to get a product I needed, but as I was traveling through the area I couldn't stay until afternoon, but they were pleasant, knowledgeable and helpful."
"Very hit or miss, some employees can be slow and rude other are good. Update 2/17/23, broke down and gave them a try...mistake. They don't stock brake lines, ..."
"Poor customer service from the phone call I made to ask about a part, to when I went into store. I went in to request a part, but had to go for a 2nd to see about something. Came back in 25 mins. later to try and get my rotors. They had their lights off and I was going in,,,,, as owner & retail lady was coming out. It wasn't even 5 p.m! They said we don't have your part. Told them they were Rude and I was sending a bad review. bad r review"
"Avoid at all costs. Terrible customer service. Weekend staff is much better than the weekday staff. The "person" who works the counter during the week is hands down the worst point man a business could possibly have."
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