The Home Depot 2239 State Street, New Albany, IN 47150

"Great store to find the tools, materials and appliances you are looking for. Horrible service when it comes to employment. Applied for several different positions here that are available through several employment media services that are not available. When I called to inquire about my applications I was greeted with rude service and told that I cannot read properly. This place is a joke."

"I have normally had good interactions at this location but recently i ordered a dishwasher with an install kit to be delivered. We had to reschedule the delivery. Im wasnt mad about the reschedule, they didnt have the install kit i ordered on the truck, the driver was very sympathetic and apologized for the inconvenience i started getting frustrated when i had to call 2 times to get it rescheduled because they said they would call me later the day the original delivery was supposed to take place and never did. Once i finally got it rescheduled (took two extra weeks to arrive) and they delivered it to the house my wife said they were very rude and condescending towards her whenever she asked if they had install kit. The delivery man told her it was in the dishwasher "like every other dishwasher" i was mad at this but decided to let it go. I travel a lot for work and havent been home plus i had to add a breaker and recepticle for the machine so i didnt look inside the machine immediately. Once i opened the dishwasher i noticed there was still no install kit. So now im out my money and have to buy another kit. I would reccomend just picking up your equipment."

"Bad frustrating situation finally corrected and handled by Store Manager. Long story short, we purchased quartz countertops through Home Depot. Home depot obviously contracts out the work. Had a horrible experience with the contracted company (Designs In Stone) with delaying the install several times to screwing up the actual install and even installing two different thickness in stone. Do not use them!! After the install I spoke with James in Home Depot countertops, who we purchased them from, and he was very understanding and helped escalate the situation to management after collecting out statement and pictures. Finally got call from department manager who was not helpful and had poor customer service (Not going to go into that further as it was later handled). Finally got to speak with store manager Chris. Solid manager who truly took the time to understand our issue and frustration. He legitimately wanted to handle all the many problems that happened during our experience. He truly turned a bad negative experience into a 5 star review. Thank you Store Manager Chris, job well done!"

"I do find that the layout in the staff is very helpful and refunding is expedient and staffs further ability to support me is above average. No I have had some slow help when trying to check out. Th"

"I work at a roofing company, so I stop by here quite often to pick up decking or material for our projects. I’ve never had a bad experience. The store is always well stocked and I’m usually able to find everything I need."