JD Sports 7400 San Pedro Avenue North Star Mall, San Antonio, TX 78216

"Horrible customer service! Waited more than 10 minutes to get the 1st pair of shoes I wanted to try on, 2nd pair waited again, the girl said she got “bombarded” by other customers. From previous reviews, this is not new and hasn’t changed. I just left, decided not to buy anything. I would not recommend this store unless you want to wait until they make your shoes in the back before bringing them out to you."

"Service here was trash! Every employee seemed to be interested in everything except helping guests. I waited about 10 minutes before I was helped and then when I was finally noticed I got nothing but attitude."

"Beware of online ordering! If staff is too busy to process your online in store pickup, they won’t do it and sell your product to someone else and then cancel your order! This was done to me during tax free weekend and now I have to wait for my money to be back in my bank to get my sons school shoes. My son will have to start school with old shoes and I will have to wait to buy new ones and pay taxes on them! So called manager “Paul Lopez” very rude and unapologetic!! Horrible online shopping experience!!!!"

"Supervisor, clearly saw the long line forming. Instead of taking on a customer in line, she gets a friend that just got off work to jump the line. Checked her out. And left the only one cashier with the long line and customers complaining. These kids are left to run franchises with no customer service abilities. Until businesses run out of customers. Wednesday, Aug. 9 @ 3:15 pm"