Foot Locker 2601 Preston Road, Frisco, TX 75034

"I came to the store yesterday and got help from Noelia immediately. She was one of the best salespeople I’ve ever met. She was super patient, helpful and had to go to the back to pull different sizes for me to try on. If you go to this location to buy shoes, you should ask for Noelia!"

"I found out the hard way that at this location, the employees just stand around and talk to each other. I was screaming and waving my hand for help since I was in a wheelchair. When I finally got someone attention to get me 2 pair of shoes, it was like they were playing rock, paper, scissor shòot on who was coming to help me. When I made it to the front, I had to ask if they still paid base off of sales. They received a big pay increase so now nobody is eager to make the sale. I reported this of course but I am sure it went nowhere."

"Really impressed by the customer service. The staff was very knowledgeable and very helpful. Helped me pick the best shoes for my toddler ☺️"

"We went here to get a gift. The cashier asked for our phone number and it pulled an email which was spelled incorrectly. I asked the cashier to correct the email and it took him several attempts to do so. After completing and paying for the purchase I waited for the receipt but instead giving one to me, the cashier waved up the next customer. After he finished helping the customer I asked for my receipt again and he said it was emailed to me. I waited around for the email but it never came. He told me it would take 10-15min to send, so I continued to wait and when the allotted time passed I asked him to check again and to just print me a paper receipt if possible. The cashier went to get the manager because he claims the manager doesn’t want him to print receipts. This is very strange behavior- I get being more eco friendly but denying a customer any form of receipt is unacceptable. The manager came to the register and immediately had a nasty attitude and asked if I just wanted to return something. I said no, I just made a purchase and would like my receipt- he then told me very gruffly that all their systems were down and that my purchase was in their system under the phone number. When I asked if I could confirm the phone number one more time he grew impatient with me and told me he couldn’t check because their systems were down. I understand that system failure is not on them, but basic politeness and customer respect should be the least they could do for me. I’m extremely disappointed with how I was treated and angry about what happened. Asking for a receipt is not asking for a huge exception- it is a norm in retail. Not only did these employees not perform a basic function of their job, they made me feel like I was annoying them unnecessarily. Do better!"

"Nice selection! Wished they had more selections of shoes. But I found a good pair of Vapormax. All pink"