Potbelly

"Update 2: Nearly two years later and they have still not replaced the sandwich. They lost a customer for life and I haven't stopped sharing my experience. They'd rather have a formerly happy customer hate them for life and tell everybody how awful they are until the end of time than simply replace one measly sandwich that they screwed up. Seems like a horrible business strategy in my opinion. Update: A year later and still nobody from this restaurant ever contacted me or tried to make the situation right so yes, I have not had Potbelly in a year. They'd rather lose a customer for life than replace a sandwich they screwed up. Original review: They served me a meatball sub with no meatballs and did not apologize, replace, or refund the item. Absolutely ridiculous!"

"I ordered a tuna sandwich today. I don't know how a 4.4 star shop made this low quality sandwich? After 2/3 bites, I threw it away. Service was good but what you will do with that when food is trash."

"Today was my time visiting Potbelly and it was great!!! Upon entry staff was so cheerful and informative as I didn't know what would be a good first choice. I went for a BLTA AND IT WAS AMAZING. FLAVORFUL AND FRESH. I'm from NY city where BLT, is the holy grail of every corner store and POTBELLY... made the best BTLA in Lubbock hands down. The hot sauce was delicious also well made with olives and pickles amongst other seasonings. This was the best sandwich I've had in a very long time. THANKS POTBELLY for the " good vibes,great sandwiches!!!!!"

"Loved my sandwich and soup i finished everything 100/10 would come again this is the best place to come to if you are hungry i love this place will keep coming back when i have time My recommendation is A Wreck with lettuce pickles and tomatoes LPT for short"

"First time here me and my husband great sandwiches. I got the original turkey and ham Swiss sandwich"