Special Addition

"I found Special Addition when I was expecting identical girls and needed a twin nursing pillow. I found a nursing pillow on their website that I wanted to purchase after so many moms of multiples recommended it, but I came across a problem when trying to access a coupon for new customers. I reached out to Special Addition on Facebook, and Deby got back to me right away, offering to help me via phone. Not only was she very kind and helpful in getting my order placed with the new customer discount, but she also offered to switch the plain grey cover on the pillow to one of the extra, cool black and white covers she had on hand that I liked better; which was so awesome. My order was shipped literally the next day and I was sent tracking and order info to my email. People like Deby make the potentially stressful craziness of shopping for twins, super easy. No wonder their nursery gliders and recliners are all sold out; they are a great store to shop at both in person and online. Thank you so much for your help, Deby, and for offering such great customer service!"

"Wow! This place is amazing! Not only is merchandise excellent quality, but the staff is just as wonderful! My daughter -in-law asked for another tank top. I called, got immediate help and the transaction was so easy! My daughter-in-law got it today. She LOVES it! Thank you special addition !"

"I can’t say enough good things about this business. Not only are they local, so you get the feel good of supporting actual people instead of a corporation but they also provide above and beyond excellent customer service, amenities, and products at very competitive prices. Mind you, as some of the other reviews mention, the products are still a little more pricey than shopping online at Amazon or Target BUT it’s well worth it for the quality of experience at Special Addition. On top of the shop being excellent for new parents, Special Addition also offers really amazing services for new parents, like baby care classes and lactation consultants. Both of these are incredible quality at extremely affordable rates. I can’t say enough good things about how much Susan helped me and my baby as we crash courses through learning about breastfeeding, pumping, etc. There’s also a baby scale, beautiful nursing room and a nice little restroom available for customers. We love this store and these folks!!"

"The customer service was excellent, but the inventory was scarce and I think the business might benefit from offering items in more price points. I was shopping for leggings - something I consider to be a pregnancy staple - and I couldn't find anything in my size and the only options (2) were in the $80+ price range. I think this is too far from being competitive to online pricing - even when considering that some customers are willing to pay a premium for the excellent customer service. The boutique is beautiful and offered a nice selection of baby clothes and staples for bringing home a new edition. It is worth a visit for expecting moms with a flexible budget seeking one on one help in finding maternity clothing and staples for bringing home a special addition!"

"Super friendly staff from my initial call up to and including meeting with the owner. This is more than a top notch maternity store. They offer classes from lactation to introducing pets to the "special addition" in your family. The store offers private space for feeding babies. The store is super clean, well lit and well merchandised. Please support this local business!"