Randalls 2301 Ranch Road 620 South, Lakeway, TX 78734

"I was so happy to find the gas station at this location has ethanol free gas. But after i pumped a tank full and pulled into what looked like a parking space to check my map, i was approached by a woman that works there being extremely rude for no apparent reason telling me to move my car. So i guess i wont be back."

"Two Stars Only because of the few Decent Employees Left at this Store ! Over the years I have been steadfast with shopping at this Randalls. Sadly that has changed. I became familiar with quite a few employees there with Michele in their floral Dept being one. A definite asset to this store! While shopping on 6/22/23 I also had the privilege of meeting Michael. He was stacking BBQ briquettes and we struck up a nice conversation. Great Guy ! Checking out I placed all of my products on the belt and the cashier began to scan my merchandise. He Never even bothered to say "Hello". Strange since the previous checkers at this store were always so friendly. I left two coupons I received in the mail by each product and this young man put them aside. I had also purchased a few products in the 'Clearance' area that were priced as '50% off'. Whenever I asked the cashier what price was scanned from these items he became 'bothered and disturbed' that I was asking! Long story short, He FAILED to apply Either of my Coupons and did NOT reduce the discounted products correctly ! I had to return to the store to speak with the 'new' manager. (Neither of these two men had name tags on.) As I waited my turn I confronted the cashier, who had completed his cashier duties, asking him about the coupons and he said "Yes I Did!" I handed him my receipt, he gave it back and walked away. He returned with one of the coupons for a Birds Eye Product at $3.00 off. He handed it to me and said "I can't find the other one and it's no big deal it's just $1.00 off!" I spoke with the manager telling him what a wonderful gentleman 'Michael' (wearing a Name Tag) was and then I explained the cashiers mistake. Eventually the manager found the Tillamook Ice Cream Coupon. It clearly Stated "Free Ice Cream". I was given my Refund of $9.89 and left ! At home I discovered that the '50%' items where not alctually reduced by 50% ! Another $2.+ dollars owed to me ! I was Deeply Disturbed by my Shopping Experience and I feel I must let others know ! This young man is Robotic, RUDE and Obnoxious and Definitely Should NOT be the Last Person you see when exiting this store He's there for a 'Pay Check' not to represent Randalls !! With HEB across the street and their parking lot full on a daily basis I think these new employees will lead to the closing of yet another Randalls. That would make it 24 stores closing down from the Original 51 stores in 2005 ! Oh and when my children were young I used to be a "Secret Shopper" for Safeway Corp. I am well aware how important Customer Service is. Especially these days !"

"One of the nicest, cleanest, best stocked grocery stores in Texas!!! HEB has its work cut out to match this model store location for Randalls. Great prices. Love those ready made meals. Friendly employees. Shop afternoons during the week to avoid the rush!"

"Well stocked and well run grocery store. Staff are very helpful. Prices may be slightly more than in HEB. It they do have loyalty discounts."

"Very nice, clean and organized store. Much bigger than the one I used to shop at in Austin. Great selection of items. Also, I want to commend Fisher who was not only polite but he also quickly bagged everything as he was scanning everything. In Austin, I would always bag myself or else would have to wait to get it done. Fisher made check out a breeze. Give that man a raise!"