Cricket Wireless Authorized Retailer 3200 Olton Road, Plainview, TX 79072

"Marie Flores was very knowledgeable on the plans that were available and gave great service"

"Absolute worst customer service ever! Why be in the customer service industry if your going to provide horrible service?"

"Talking with Kisha about the phones and deals they have. With her great customer service and prices I'm thing about switching over. She was very knowledgeable and helpful with any questions that I asked. Service like that is hard to find now a days."

"I usually have a very good experience with the store and staff however today the girl who helped me was very short with me and was more interested in going back to her stool and getting back on her phone. When I asked if I was due for an upgrade she replied "have you had your phone longer than three months?" to which I replied I've had it a year and she responded "then you are" without giving the computer a glance to see if there was any way she could help me with the obvious upgrade for which I am due. Generally, I am very satisfied with my service and experience with cricket but I don't believe that girl belongs in customer service. I didn't catch her name but the name on the sales receipt was Julissa O and I do believe she needs a bit more training on customer relations."

"If i could give less than 1 star i would. The manager needs to learn how to treat customers. I've gone in twice in the last 4 months and she was extremely rude both times. We will not be switching to Cricket any time soon if this is the best customer service you have to offer."