Walmart Auto Care Centers 3040 College Park Drive, The Woodlands, TX 77384

"First off, I ordered the tires online and the system makes you pay for the installation before being able to place the order. When I arrived for my appointment, the service department tried to tell me for an hour that I had to pay for installation and that I couldn’t pay for it online, even though the system needed me to install order to place the order. Second, when I arrived for the appointment for my tires, which I made 2 days in advance, the service members had no idea where my tires were and after 45 minutes past my appointment, they finally found them. Lastly, I went shopping as soon as they told me they had everything they needed and told me they would start working on it 45 minutes after my scheduled appointment. The shopping took about an hour and when I arrived and asked for an update on where the car was, the attendant explained to me that the person in charge of doing tires was on lunch and had just gotten back to start on my tires. So before anyone started on my car, it was 1 hour and 45 past my original scheduled appointment. I ended up being at Walmart for 4 hours with my two year old son. This Walmart needs to figure out their service department and be better at managing/scheduling appointments and employees’ schedules. Very dissatisfied and they wasted 4 hours of my day because they were not prepared and should have been."

"If I can give them zero stars I would. Went to get tires and our car was ignored. Went to other cars instead of me and my wife. Seem to be discriminating because we where a different color. Finally get help and they acted like they didn't want to help us at all."

"Don’t waste your day coming here. Brought my car in to have one tire replaced. After 2 hours of waiting I came back to check on the status of my car and found it sitting in the parking lot with no sign of work. Also the trunk was open. I also tried calling multiple times to check on the status of my car before showing up, but nobody would answer the phone. Take your car anywhere but here. I truly don’t think they know what they are doing. Homeboy seemed irritated that I took my keys and left. “So you don’t want any work done?!” Lol. Good luck to those that come here."

"I went in to get 4 new tires for my car (2019 Toyota Camry XSE). Alot of places don't carry my tire size in stock. But I called and Walmart on 242 had them. And they had them for like $300 cheaper then anywhere else for a comparable tire. So absolutely zero complaints and all I can say is WAY TO GO WALMART on the price. I arrived at 5 pm and I did not leave until 7 pm. No joke it took 2 hours to get 4 tires on a Tuesday evening. Well I guess cheap and fast don't go together. But I'm ok with that. I mean I saved that much $ and only had to sit it out for an extra hour. I'm down. The guys who worked back there were all nice and seemed to do a good job. Absolutely zero complaints about that. So all in all I would say give Walmart Auto Care Center on 242 a go just expect to have a bit of a wait."