Sansei Japan,

6101 Gateway Boulevard West, El Paso, TX 79925

"The employees are there at noon, but tell customers they can’t take orders or cook until 12:30 pm."

"Told their terminal was down and only accepting cash, that’s a red flag for stealing. Guy there was telling me this while chewing and swallowing food. Disgusting! Employees always in the back and take for ever to come and take order."

"Very rude. When I asked if they would have enough limonaid for a large drink they said no. The limonaid tank looked a bit low so i asked them to remove one of the large drink orders. The waiter started shaking his head back and forth as if to say I was causing him problems by ordering. I would have never ordered after that except my 10 yr old was with me and he's the one who wanted to try it. BUT NEVER AGAIN"

"Waited 7 minutes to get acknowledged by staff. Had to ask next door if it was open. The cashier wouldn't say anything just my total. Very cold and distant to costumers. The chicken teriyaki is very good, but the noodles had very little flavor."

"I’m not one to complain, but the main cashier guy (the dude with short brown hair, a tattoo on his right arm, and red shirt) waited 5 minutes to acknowledge me (and there was nobody else around the area). When he did acknowledge me, he wasn’t smiling and basically looked at me so that I can spew my order at him. When I was done ordering, he didn’t say thank you, rudely pointed at the credit card reader so that I could swipe my card, and seemed just about miserable that he was there. I get it: I worked food service for years. But don’t take frustrations out on the guests man. That’s messed up. The food was good though. If I wasn’t with my grandma, I would have ordered somewhere else."