Goodyear Auto Service 10684 Toepperwein Road, Converse, TX 78109

"This is what service used to be like. Good people doing great work. They are consistent and courteous watching out for your needs. Thank you Jason for fitting me in and serving my daughters vehicle. Now I am confident she’ll be safe in her vehicle."

"Update - Goodyear replaced all 4 tires under the Road Hazard after reaching out to me. I am impressed with their customer service! I've used these guys three times now with two different vehicles and they seem consistent with not checking tire pressure and leaving caps off tires. As soon as I get home I have to inflate the tires. This last time on 11/04/23, they replaced 3 defective Goodyear Assurance - top of the line tires rated at 90,000 miles. These only had 35,000 miles so now I've got 3 new tires and one with 35,000 miles and I had to pay for the road hazard again! It would seem if you buy insurance, the insurance would pay for insurance and not have to pay for it again because you had to use it! These tires were defective and had bubbles pushing out on the sidewalls!!"

"I started going to this shop summer of 2019. They were pretty good initially, but the past few times I’ve been in sucked. Went in for an oil change and asked my rear window wiper be replaced; both front wipers were new. Got the car back with the same torn wiper blade on the rear and was charged for 2 front wipers. Not happy about that. Most recently I have been in 3 different times with an air leak on one of my tires. 3 times I was told it was fixed. The service or lack of took about 1 hour each time. That’s 3 hours of my life I will not get back and my tire is still leaking air. Attention to detail guys! I’ll be looking for another shop. I’m done here."

"I took my sister's 1997 Toyota Camry in to repair front suspension and power steering. When we got the car back, the alignment was worse than before and they charged for parts and labor to replace both lower control arms and ball joints. The left side was not replaced at all, but they still charged for the parts and service that was not completed. The manager is conveniently on vacation, so they cannot reimburse me for the work not completed. They offered to finish fixing the car at no charge, but I no longer trust them to do the work correctly. I also asked them to find and repair the oil leak and they said that there are no oil leaks, but it leaves an oil puddle everywhere it goes and they still insist that it doesn't leak. I have been a loyal customer at this location for several years, but I will not go back to this location."