QuikTrip 5615 Wt Montgomery, San Antonio, TX 78252
About the Business
QuikTrip is a convenient one-stop-shop located at 5615 Wt Montgomery in San Antonio, Texas. This institution offers a variety of services including a convenience store, gas station, liquor store, meal takeaway, and restaurant. At QT Kitchens®, customers can enjoy freshly made food, premium specialty drinks, and delicious frozen treats. QuikTrip also offers QT Merch for those looking to rep the brand on the go. Additionally, all QuikTrip motor fuel is guaranteed not to harm your engine, with the promise to work with customers to solve any engine problems caused by their fuel. Visit QuikTrip for all your needs in San Antonio!
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Location & Phone number
5615 Wt Montgomery, San Antonio, TX 78252, United States
Reviews
"They advertise ice outside with a price. But when the machine is broken down, you have to go inside and pick a smaller bag and pay more money than the advertised price outside. When I spoke with management to take the price inside since they do not match their price outside, his attitude was of one that didn’t care. That’s what I call a bait and switch just to jack up the price."
"Commonly out of stock, fountain, roller grill and store all included. Restrooms are clean. Hot, made to order food is great."
"There are a couple goofy looking white male workers there that talk a lot of trash about customers and think people cannot hear them. They also get mad if you buy one of the sandwiches in the front because that means they have to make another one lol. These guys really ruin the experience of shopping here. Especially when you just want to get your items and leave without hearing their disrespectful little brat banter. If they have a problem with someone or their job they need to find a better one and stop being sneaky and disrespectful to customers while they are not paying attention. Clearly were not raised well in the home..."
"Was a great location but has gone down hill lately. Last 5 visits spread out over about a month the Diet Pepsi has not worked. One visit they had removed all the nozzles and front covers like they were going to adjust the brix ratios, which is normal maintenance, but it was every single soda and no body was there working on it. I've told the staff the soda was out multiple times and don't even see them do anything, whether go check or pass the message to another employee."
"UNBELIEVEABLY TERRIBLE SERVICE! DON'T USE THE QT APP EVER!!!! I used the app to order a pizza, should have been the easiest thing in the world right? Apparently not. I placed my order from home and got in the car to head over. The pizza should have been ready when I got there. I show up for the pizza and tell them who I am and what I am there to order. The lady behind the counter looks at the order then runs to the back to talk to the others. I sat there waiting to find out what was going on but they just kept going back and forth talking to each other. Finally someone comes over to inform me that when the pizza was ready they called out my number and someone just picked it up. NO checking for a ticket or order on the app, just "# whatever," "That's Me," "Here you go." It's just that easy to walk out the door with someone else's pizza apparently. IT WAS AN ONLINE ORDER!!! Why would they be calling out a number for an online order anyway, ALL THEY HAD TO DO to be even remotely competent is just SIT AND WAIT until someone walked up and asked for their order. They couldn't even do that. They assured me that they would remake the order and started on it after about 10 minutes of me being there. 20 Minutes later, I finally had my pizza. They literally tried to insult me by offering me free sodas coupons. YOU STOLE 30 MINUTES of my working hours, that was the most expensive pizza I have ever purchased at QT. To make matters worse, I ask for a way to contact the main store manager and apparently they have no company phone, no email, NO WAY AT ALL to be contacted, I just need to call the main store number during certain hours Monday through Friday (that phone doesn't get answered). OK, blowing me off, got it. This is not a problem that I caused, I should not be paying for the employee's mistake with MY time. This is completely unacceptable and I will not be giving QT any more of my money even if they are the ONLY store near us, it's just not worth it."
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