Walgreens,

2341 E Main St, Eagle Pass, TX 78852, United States

"Never available on phone Will place you on hold 5 times then hang up !!!!! Idiots"

"Pharmacy has been “temporarily closed” the past several days. What a joke. Corporate should compensate clinical staff adequately to promote retention."

"If I could give 0 stars I would, Every time my mom (only Spanish speaker) go there and try to use a coupon women employees (men are good employees) do not want to help her at all. Every time she go with coupon book in hand and give to the girls there and they said (every single time) can't help her, I mean they don't want to open the coupon book and scan it but, If i go there (bilingual) and I just talk to them in English they help in every thing. Walgreens that is be racist, don't think so?"

"Arrived at 8:00am. Walgreens Pharmacy does not open till 9:00am. Once opened we were told that prescription would not be filled till 10:30am. There were no other customers at pharmacy. The explanation was that they were gonna be busy filling other orders. We came back at 10:30am and we were told it medication would be ready at 11:00am. Returned at 11:00am and now they said they just spoke to pharmacist and it prescription medication will be ready at 11:30am. If not ready we will call doctor and have them transfer to maybe Walmart pharmacy. Walgreens has a good reputation. Although we had experienced nothing but grief the last two times we have dealt with Eagle Pass, Texas Walgreens. Last time for us. BTW... Airborne, Aleve & NyQuil is much less at Walmart."

"Worst customer service ever. I scheduled a COVID test online and got there 15 minutes early, but there was a long line on drive thru. By the time I got to the window, it was 30 minutes past scheduled time. I waited only to get turned away and told to reschedule online. No explanations or anything. Guess I’ll have to wait and see if I have COVID because there are no open slots until days out. Now I have to miss work because I don’t know if I’m infected or not. Walgreens needs to get better customer service and figure out a better way to do testing if they are going to be continuously turning people away. Very disappointed."