Firestone Complete Auto Care

"My Firestone has been servicing my 1998 Lincoln Continental for over 5 years. During this time they have cost effectively made repairs while servicing the vehicle saving me time and visits. The team at the MacArthur Branch is courteous, professional and a credit to Firestone - I have been a Firestone customer, dedicated, since 1997 over 27 years. Wanted to thank this team for what they do every day!!! Greg Lyons"

"Always reliable service. Kevin at the front is friendly and knowledgeable. The only place I have my cars serviced."

"I go to this location frequently and everyone is professional. No long wait times for the wheel alignment and tire rotation. The wait area has an area to watch TV and get a cup of coffee and charge your phone if needed."

"They did what they said they were going to do. Also they were very flexible with our issue. The employee's were educated in the issues and were courteous. Will be coming back and referring others. Thank you"

"I came to this Firestone because it was closer to my apartment. I usually go to a different one but I wanted to be able to leave my car and get it properly serviced. They couldn't find my account which had the warranties for the parts I needed. I showed my statements from my email and he told me that there was no way he could access them on his computer. I proceeded to get the car serviced, they didn't do everything I asked. After getting serviced the car sounded worse than before. So I ended up going to my usual firestone and they pulled up my info from theirs and this shop's service history and proved that I paid an unnecessary $400. To be very clear, if this shop wouldn't have messed up with the service job in the first place I would've paid them an extra $400 for something I was supposed to get from my warranty. I trust firestone but not this one. I felt severely taken advantaged of."