Auto Alarm of Laredo,

502 East Calton Road, Laredo, TX 78041

"Brought my truck yesterday to have an OEM radio replaced. I was told would take 1 to 1.5 hours. Dropped the truck off today before they opened at 8:30A. At this time I was told that they were unsure how long it would take but being that I was the first one there they would take care of it. Went by 5.5 hours later only to find my untouched truck, “all our stalls are full”. They weren’t full at 8:30. I’ve had work done here before and was happy with work and price. I’ll go elsewhere."

"I have had several vehicles and I only use Auto Alarm of Laredo, they do excellent work and staff is knowledgeable on tints and all products they install. Neel is a great businessman, he started with very little, but know his business is thriving! Congratulations to Neel and all the hard working people at this place. Norma"

"Nice staff. Friendly. Ok prices. Got red katskinz seats done on suv."

"Very good service, employees are always friendly and careful with customers vehicles."

"I had taken different vehicles to Auto Alarm through out the years and had been happy with the customer service and their work. However that changed when I recently took my car and I had the windows tinted. They did a good job on the driver and back seat windows but did a lousy job on the back windshield. I posted photos below to show the shoddy work they did. After they finished I ask the guy who worked on it if the back windshield was going to look like that and he was like yea once the moisture dries up it will look good. He told me give it a few days and I gave them a week. It did not look better. I went back and spoke to the same guy and he seemed reluctant to fix the issue; he then proceeded to bring another worker who explained that it is suppose to look like that and that if I wanted to...to use my fingers to fix the air bubbles. Paraphrasing here but that it was suppose to look like this and there's not much that can be done about it. It feels strange that I am writing this review because I have been coming here for a long time but the culture seems to have changed: bad customer service and shoddy work. Do not go here to get work on your car."