Kohl's

"The manager Janet helped us right away and fast!! We are from Dallas and were heading down to Galveston to get on the Carnival Cruise ship for my daughters wedding and I as the father of the bride forgot my suits back home so I needed a suit FAST because we had to board the ship! We were there right when they opened and Janet helped us right away to get all the pieces for the suit and she was just wonderful and SUPER helpful overall!! We were all stressing and she was able to calm us down and get everything we needed! I want to thank the store Manager Janet for helping us so very last minute, we really appreciated it!! It was a wonderful wedding and I had something to wear to my daughter’s wedding all thanks to you!! Thank you so much!!! My family and I really appreciate everything you did that day for us!!"

"The sales representative Juan was very helpful and friendly. He graciously helped us open a Kohl’s account. Amber assisted me patiently in returning an Amazon package."

"I had a great experience today at this store. Special thanks to Julie and Juan. I came here to purchase a jumpsuit today at this location. The staff in that area was Julie and her customer service was splendid. She answered my questions and was patient and kind with me the whole time. The display for the jumpsuit I was purchasing today had a 50% off sign. It was a mistake and the product had a different sale for it. When I had brought it to the attention of Julie, and Juan at the checkout, they showed no hesitation to honour that price. Thank you to Kohls for such honesty and a nice experience."

"I arrived at Kohl's at 7: 30 p.m. and the doors were closed and locked. The sign on the door as well as the website indicate that the store would be open until 8:00 p.m. When we have big box stores shuttering on the regular, I don't see how any business can afford to turn away customers during posted hours of operation. It is disappointing to drive all the way to a location to find that the standards, systems, and procedures are just not being adhered to."