Popeyes Louisiana Kitchen 1030 West University Avenue, Georgetown, TX 78626

"I love Popeyes, but not this location! The food is good, but the service is absolutely horrible!!! Also, check your order before leaving - they forget our fries. Service can make or break an experience and this location is getting bad reviews because of the service. Looking at other reviews this is not a new thing. Management needs to wake up here and hire friendly people that want to do a good job. Or at least retrain staff and set standards. My 3 stars is generous and only because the food we did get was good. 0 stars for the service here."

"I ordered $60 worth of food. When I pull up to the window, I ask if it’s too late to add a drink. The girl working the drive-through disregards me. Then turns to me and says oh, it’s too late. I already ran your card. I specifically asked for a family size gravy, and upon inspecting the bag I did not receive the gravy. I go inside with my receipt, asking for my gravy and I met with confrontation. I’m told they put the gravy in the bag. I responded and say no I just checked the bag it’s not there. Again, I’m argued with, and said that I was given the gravy. I told them I did not know what to tell them that I did not have the gravy. I’m asked to bring my bag back inside so they can inspect it. I go back out to my car to get my bag which I have emptied everything out ahead looking for said gravy. I put everything back in the bag and go inside. They did not even look in the bag. They just handed me the gravy, and didn’t say anything else to me. Not even an apology. Absolute terrible customer service, and we will not be back."

"Good fried chicken. No specials if you don't order online."

"We ordered from here and received only part of the order in total. They left out fries and Mac for the meals after buying the combos. Also the wings are not tossed in any sauce they just dump it on top of wings in the box, feels like minimum effort. Overall I’ve like other Popeyes but definitely won’t be back to this location. Might as well have gone next door to canes."

"Visited Popeyes for the first time, ordered sandwich combo spicy one, the taste was so good. Probably the best fried chicken sandwich i ever had. I used sweet heat sauce along with that, it tasted great with that. Ordered butter biscuits as well, tasted great with the honey. Staff were friendly and patient."