Walmart Auto Care Centers

"Got here at 4pm, need tires and oil. Every person that has come in after me has left. Been sitting here for 2.5 hours for services that shouldn’t have taken this long. My car sat in the tire bay for an hour, I finally asked how much longer and the cashier said oh 15-20 minutes. That was an hour ago."

"Went in yesterday to address im leaking oil out of truck after the oil change they a few days ago. Turned out they replaced the plug and put a new gasket on at no charge! The manager Carlos or Carlo very nice gentleman, told me to let him know if still had any problems with it. I told him that I was not expecting that and very grateful for what they did. 5 stars without question!!"

"PRO's + Technician was prompt and friendly + Service speed was decent + Service itself was done correctly without issue CON's - Limited selection of quality tires (Does not carry Michelin, Yokohama in-house) - Walmart exclusive tires have mixed reviews & integrity ratings (Ex. Goodyear assurance/reliance) - If you arrive for your appointment, but your tires are not there, you are not notified prior. - Inside counter-service was inattentive at the time of pickup. - Walmart is NOT responsible for online tire orders (meaning if there is an issue with your online order, it is up to you, the customer, to fix it. Walmart will not assist you). CONCLUSION If you choose to purchase tires through Walmart, do it inside the store in their automotive department and have one of their auto service members place the order for you. Do not order online. Before your appointment, call the service center to confirm your tires have arrived. Would suggest Costco or Discount Tire Co. Instead of buying tires through Walmart."

"Went in yesterday to get 2 new tires put on the Front on my truck. I had a 3:00 appointment. After checking in I went to do a little shopping in the store. Came back and noticed they were replacing my back tires. I told "Patrick " and he and the tire associate got into a heated argument. When Patrick came back inside I asked him what was going on, he said Don't worry about it. I said I am worried about it. He got angry and I got angry. He telling me several times not to worry about it. I asked for a manager; he said he was the manager.. I asked for another manager, he walked off. Later I talked to Amy "a coach " and she said she would talk to them. After another 2 hours I still did have my front tires replaced and 1 back tires was still off. Around 5:30 Patrick told me that 1 of my lug bolts needs to be replaced but they aren't going to fix it, it wasn't their fault. If they would have fixed the front tire they would have never taken the back tire off so I feel it is their fault. He argued with me I finally said just let me pay and get out of here. I will never go back. They lack of professionalism and customer curiosity is so unbelievable unacceptable. Save yourself the stress and go somewhere else. I was not the only dissatisfied customer there."

"I would have given it 5 stars for service. But the cashier was a total dork I spent about 10 min trying to pay for my tire and he couldn't find his brain hidden in the shadows. Finally the a shop person told him that someone had the same phone number as mine and that he must go by phone number not by last name. Service was speedy on a Sunday about 2 hours for a tire change after 4 pm when all the tire shops were closed. Thank you guys you saved the day for the family trip."