KFC

"Do not use the mobile order feature. You're still going to wait. I had to work but wanted to pick up food for my kids. So I ordered online. It says my order will be ready at 4:08pm. I get there at 4:10 and I'm told oh it will be awhile. You'll have to wait. I ordered a little bit before 4. They are the ones who give me the time to come."

"Went to KFC at 10:45 and on their door and online it says they close at 11. When I got there all of their lights were on but they wouldn’t take my order. As a fellow fast food worker we take orders 5 minutes AFTER close. I had driven 15 minutes away from home to get KFC just to be ignored. Ruined my whole night. I guess hours don’t mean anything anymore."

"Put in an order at 6:07 pm on Wednesday for 2 pot pies and a large frie via mobile order. Arive at 6:26 pm. App says order is ready. Ask workers about my order. "We're working on it". No problem. 6:45 rolls around, I ask again. "It will be about 25 minutes". There's no heavy traffic of customers. It's currently 6:52 pm and I'm waiting angrily for my order outside. Unacceptable. Edit* 7:11 I got my food. And watched 14 customers come in, order, and get their food within 5 to 7 minutes while waiting 1 hour and 1 minute for mine."

"Long wait. Order completely wrong. Extra crispy not available either. Not sure how you get from 2 breasts and a wing to a drumstick and 2 thighs with a 10 min drive thru wait but there you are."

"This is Texas man. I came to the drive thru and ordered 2 biscuits and 2 large cups of water. She told me she would have to charge me for the cups as she could only give me 1 for free. I said, “that’s okay charge me for 1 of the cups then. That’s why I’m ordering the biscuits so y’all aren’t just giving out water.” I went through and when she took my card she mumbled the price. She gave me my card back without the receipt and I said “I’m sorry, HOW much did you say that was?” They charged me $2.69 a cup for iced water. When I started to dispute the price both employees raised a huge attitude talking about how that’s just the price and they couldn’t do anything about it and they didn’t have any say. Then I called the number on the receipt to complain and the male employee answered saying he was the manager and he didn’t care that they charged me that much for water. That I needed to move out of the drive thru or they were going to call the cops on me. Worst KFC experience of all time. If I could leave 0/5 stars I would. Who tf charges $2.69 a cup for ice water during summer, in Texas? Get over yourselves."