Whataburger 5401 Farm to Market 1626, Kyle, TX 78640

"I ordered my food ahead of time for pickup and got here 5 min after the order was supposed to be ready, and basically was ignored by the girl working the register because her friends walked in. It's definitely the worst service. If you can go to another location, I'd recommend it."

"Have come here many times as I live in Kyle. Most of the time the service is fine and the food is good. However, recently I feel that the wait time especially with the drive thru is becoming ridiculous. Was told this last visit to wait in the outside lane of the drive thru and watched several people receive their orders before me in the normal lane even though I ordered first. Same thing applies to another person who was waiting in the outside lane front of me. I only ordered a single meal to myself. No apology for the wait time and hardly any interaction from the employee who came to take my payment and deliver the meal. I understand that there are busy times, but everything appears to be more and more disorganized every time I go."

"I usually don’t have an issue here, but today I ordered the kids meal (listen I can’t eat a full burger every time and I’m not gonna pay extra to waste food). Somehow?? A jalapeño ??? Got into my kids burger?? I like spicy food so it wasn’t an issue for me BUT if I was just a regular child I’m sure I’d be freaking out about some unknown spiciness in my meal. It seems like a quality control issue. Maybe they aren’t separating patties out enough on the grill, or they aren’t cleaning it well. I don’t know."

"Got delivery so can't blame them for the stale fries. But lettuce was rotting and come was essentially carbonated water"