Mona

"This was my first time dining at "Mona." I arrived around 4:15 pm. Upon arriving, there was a maintenance man who was waiting for an employee to let him into their backroom. After a while, I walked up to the counter and hollered, Hello. No answer, no person. Shortly after, an employee came walking up to us and opened the side door (along with the maintenance man) into the backroom. I'm assuming that the employee had probably gone to the restroom, being that it was slow at this time. After having read the Menu, I decided to order the Pasta. You also have a choice of a Sandwich or Salad. On the Pasta, I was given the choice of either a regular Tagliatelle Pasta or a Spinach Tagliatelle Pasta. I chose the Spinach. Now here's the confusing part; according to the employee, I was allowed to add 5 "Farm Fresh Ingredients," for free. The Menu here, is the, "Build Your Own," for $10.90. I have to admit, this is a fantastic concept! However, I noticed on the Menu board that, for 6, "Farm Fresh Ingredients," (which is only 1 more ingredient) it's $4.°° Extra. A bit steep for 1 extra ingredient that isn't a meat item. But, I went for it. So the 6, "Farm Fresh Ingredients," I chose to add to my Spinach noodles were, 1) Spinach Leaves, 2) Mushrooms, 3) Green Bell Peppers, 4) Black Olives, 5) Diced Tomatoes, and for my 6th) Onions. I didn't realize when I asked if they had Onions, that they were sautéed (a.k.a: Caramelized Onions). All of my ingredients were place in a skillet. I had a choice of sauce, to which I chose, the Mushroom Cream Sauce. The employee then sautéed all the ingredients on a portable burner. For an additional $4.°°, you can add a Meat of your choice. I went with the Chicken. This was in a warming tray. After all the ingredients were cooked through; it was poured into a deep plastic bowl and then topped with the slices of Grilled Chicken. Finally, a tight lid was placed on and it was ready to go. Now then, I have 4 drawbacks. 1) One of the Seasonings on the Grilled Chicken was a bit strong. It's the sweet Seasoning that's used to make Sweet Italian Sausage. Sadly, a Seasoning I'm not fond of. 2) There's no Fountain Drinks. Just a small selection of can sodas or bottles of types of Waters. Each 12 oz. can of Soda is $1.95 each. So if you're like me and 12oz's is not going to be enough for the entire meal; it adds up quickly. I bought 4, just to play it safe. They do however have, Self-serve Lemonade, Sweet and Unsweetened Tea. 3) They don't provide any type of a Dessert You know, like small assortment of Cannoli's, Cuccidati, Tiramisu, Zeppole, or perhaps a type of cookie like, Amaretti Cookies, Italian Rainbow Cookies, Anginetti Cookies or Italian Ricotta Cookies. However, my favorite would be a variety of Gelato. And 4) No employee should be working alone. Accidents can and do happen. What would happen if she slipped and fell in the backroom and was unconscious? Overall... despite the delay of service at the beginning; the employee was friendly, helpful, and atentative to my needs. The quality of the food was fresh, hot and delicious (minus that one Seasoning). Appearance... clean, organized and well stocked. To clear up the location (as I was using the Google Map), this location is actually located in the Understory Food Hall, part of the Tunnel System. You can enter this food hall via the Bank of America Tower building. In the Lobby, just go down 1 floor and enjoy."

"Ordered food for delivery, and the chicken was cold and raw. Absolutely disgusting and distasteful. I never experience something so gross. DO NOT GO HERE OR ORDER FROM HERE"

"great selection of toppings, just don’t over do it. keep the pasta simple to taste better !"

"The spicy marinara sauce had a strong canned taste. The Italian sausage was cold and uncut, and the meatballs tasted old. The only thing I enjoyed from here was the sparkling water."