LKQ South Texas

"They will not answer the phone or call back after leaving a voicemail to check part availability."

"Bought an engine for a jeep in may 2023. Installed and removed it 3 times at home to find that an oil gallery plug smashed in and split was the issue for the oil pumping out of back of motor. Phoned and was told I’d be reimbursed 10 hrs at 95 hr. Which I was ok with. In August I called again to see if they needed additional info and then forgot about it. January comes around and I called again, this time they needed an invoice so I made one out. Now MARC in customer service only wants to pay 300$ as goodwill cause I did it in my garage at home. Looser. At least at home mechanics do better work then the engine builders and lying customer service advisors at LKQ corp. never again"

"Paid three bucks to get in. Left with nothing because the parts that were supposedly still on the cars were not. That's the third time for two different vehicles. Won't he going back to this name. But, don't make a decision based on my experience. I know plenty of people who always seems to leave with what they went for. Hope your luck is better than mine was. I wanted to leave 1 star, but I had to raise it to 3. In fairness, the guys working there were friendly, professional and as helpful as they could be."

"have never used them and I was just confirmed why. I place an order and the part never arrived, I have left 3 different messages for the sales person, no calls backs, called regular number only to be transfer to the guy whom I just said is not returning my calls, and called again twice and now no-one is picking up."

"Called their phone number 6 times from 11:00 till 12:00. Never got an answer. Can't even confirm availability of the part. Likely I didn't drive for two hours as I was planning just to kick their door. Tried two out of three extensions without any luck. I highly suggest you calling them in advance, just to make sure you don't waste your time driving to the place that is closed for some random reason."