Lane Bryant,

25819 U.S. 290, Cypress, TX 77429

"Very friendly service and super helpful. A little bit pricey but I've never had a bad experience."

"I went to this Lane Bryant location for the first time looking for undergarments for my 50th Anniversary formal dress. What a great experience from the moment I stepped into the store and checked out!!! I was greeted in a welcoming manner, and an associate helped me right away. It had been a while since shopping for these items, and Audrey was so patient and caring and was able to find what I needed. I am so going back!"

"Connie was so patient and helpful. It was a very pleasant experience. I was able to find my entire fall wardrobe. I love Lane Bryant."

"8/12: I VISITED AGAIN & the she did it again! I bought shoes and I wanted to try them on I asked for a sock and she said she they didn’t have none. Ms. Tina Bradshaw offered me a sock!!! I LOVE MS TINA BRADSHAW IN THIS STORE!! She’s the sweetest!! I smile when I come in and see her!!!! But this lady Tina Gregory definitely needs some training! I’m totally over it!!! UPDATE: 4/2/2023 I just don’t like this store manager! I’ll be honest! Everytime somebody black comes in the store she’s standing next to them flipping though clothes likes she’s looking for something! It’s very weird energy!! I don’t like it! And I’ll just shop online or find me another place to get my bras! Cause UGH! And they did that coupon mess again! I had a 10% anniversary coupon, I asked a simple question cause I use my 10% and my $10.00 off, the cashier got to talking about ooo I don’t know! We don’t have a 10%, MAAM, I DO! Can I use them both or not! It’s super annoying! All the BS & games! I’m thinking about closing my card and just getting an Ashley Steward card Store is cool. I just kinda feel harassed sometimes by the employees. A little over baring! Sometimes I don’t want to be bothered I want to shop and have my me time and browse the store. Sometimes I’m not looking for anything specific. If I need help I’ll ask. It’s just a rest weird vibe. I spend thousands of dollars in LB every year I just feel there should be better customer service. Then everytime you have a coupon it’s always this mystery oh will it work? Well I read the back and it’s clear as day what I can and can’t use it on, so why wouldn’t it work! Just weird vibes! It’s annoying. I try to just order online and ship to home. Cause even going to pick up stuff is WEIRD!"

"This location has seriously gone down hill. The level of customer service offered and observed is sub par. The women that are working there have no sense of urgency. It's like they just are in la la land and oblivious to what is going on around them. I wasn't greeted when I walked in the door either (used to be that way). If you have new people working which is the only excuse I can think of in this case make sure they are fully trained and ready to be on the register. Oh! And another thing which I'm gonna somehow comment or send something to Lane Bryant themselves but this store needs to have accessibility ♿️ parking available as well as benches or some sort of chair to be able to sit in for those of us who can't stand very long without having to sit. Overall, very disappointed how this store in particular has fallen apart in customer service. This is also why I buy my stuff predominantly online. I had to return some things though."