McDonald's 25647 Westheimer Parkway, Katy, TX 77494

"We went here 2 days ago , one of the McDonald employees helped us ordering we wanted 1 double cheese burger combo with a basket of fries 2 20nuggest combo the one that comes each one with a basket of fries. We asked if it comes with drinks and the rude African-American cashier told us yes it comes. When we received the order it had only 2 of the 20 nuggets combo but with only one basket of fries we were missing one since we wanted 2 of the 20 nuggets combo with fries they charged us for the nuggets and fries separately instead of the combo and only 1 basket of fries . Even tho a McDonald employee helped us ordering they took the wrong order. Since we speak Spanish the employee helped us ordering. We had to re order to get the drinks and the Afro American manager who tried to “help” me was very aggressive in the way he talks , he “tried” to talk to us in Spanish but in sounded like Arabic. I don’t like the manager and customer service in this location since they could’ve just hand us the basket of fries that we were missing but they didn’t care about doing that , other McDonald locations do that when they take you the wrong orders"

"Very nice McDonald's. The service is always friendly both in the dining room and at the drive thru. The young man at register today was very patient and kind with my daughter when she was ordering and had questions about earning points via the app."

"Consistently fast drive thru here. Nice people, fresh food. Came back again this week and the fries were steaming hot."

"They always charge for jalapenos and never deliver . They owe me for at least the last four times I've ordered from this McDonald's. The order is correct but the cook AKA burger assembler doesn't care or needs training."

"The Franchise owner should be proud of his entire team at this particular branch. I have yet to come across such polite and professional employees in any McDonald's around the world. I frequent this branch often due to my close proximity and they never disappoint. Such a great attitude of employees. Please recognize them as encouragement and reward goes a long way."