Jack in the Box,

3072 N Fry Rd, Katy, TX 77449, United States

"Not friendly, don't communicate, barely say hello to you when you come up. You have to be a mind reader to deal with the people working here. Dear in the headlights look when you talk to them. Tonight I was reminded of why I stopped coming here. This location is now worse than the Park Row and Westgreen location. And that's a gas station..."

"Tall African American man with tattoos on his forearm has a terrible attitude problem. Should not work in the window if he believes it’s okay to argue with customers/ women about what they ordered. While waiting for food and drinks sticks his fingers in the drink and proceeds to place the lid onto cup. I would not recommend eating here if this is the unsanitary and rude service that will be provided. Please do better."

"Ordered 20 tacos on the app but when i got home and counted i was only given half my order. Tried calling the store to report the issue and it took almost 10 min on constant calls to get someone to pickup. Was told I could come by later to get my order remade and when I did the manager refused to remake the food and provide what I had paid for. Had to involve the cops to finally have my food that was paid for provided. Will never order from this location again even though the tacos were made well and tasted good the service is trash."

"I typically utizilize the Drive-thru. Facility always appears clean around the perimeter, customer service has always been on point as well as the food! I trust that the staff at this location will get my order right and food prepared well. Thank you for your level of customer service!"

"I was pleasantly surprised to receive our burgers and they were hot. The meat was freshly cooked which made the burger taste like it’s supposed to with the contrast of the cold lettuce, tomatoes, and pickles. It was a good simple yet near perfect burger. Keep it up evening shift."