Subway 5215 Farm to Market 1463, Katy, TX 77494

"First I went to another subway, the ladies said they closed early because it was cold at 7:59pm. They're supposed to close at 9pm. So I drove to this subway and the young man that helped me was great, super professional. He's from Colombia, but spoke great English and very nice. The sub tasted great. I will return to this subway. Thank you."

"Lady who was working at the front was so rude. I had 3 different orders because we had party yesterday and I can't believe she made complaint about this! I didn't want to waste of my time there so I said "okay" and left the shop, unbelievable experience."

"The white haired lady is always sooo rude to me and my coworkers whenever we go in. We work next door and just pop over to subway when we want a snack or something to drink and she is always purposely ignoring us and walking away when we enter. This morning, I was trying to put in my phone number and she wouldn’t even let me finish typing it in and when I asked her if my rewards went through, she lied and said yes, but when I got my receipt, which I had to grab myself because she just walked away after my transaction went through without even asking if I wanted it, my rewards number wasn’t on it which means that it didn’t go through. I understand it is early in the morning, but this is an everyday thing and it’s sad that I have to check and make sure her car isn’t here before going into subway. Service and hospitality needs to be worked on with her because I love the food but absolutely hate the environment!"

"Extremely rude young woman who works here. I’ve ordered from her before and she’s been short and testy. Today when my husband came in to grab our mobile order, and saw it wasn’t there, he simply inquired if they’ve gotten it, to make sure he didn’t accidentally send it elsewhere, and she snapped at him. It was uncalled for, and not the first time she’s been nasty. Hopefully she figures out how to not be a jerk since she’s chosen to work in the service industry, or Subway management helps her figure her attitude out before she’s rude to more customers."