Chick-fil-A 23860 Westheimer Parkway, Katy, TX 77494

"Ordered a catering tray of chicken nuggets for my son's birthday. Extremely disappointed with the nuggets, they were tough and tasted like they were cooked in old oil. I've had chic fil a nuggets many times, and these were by far, the worst I've ever had. Won't be ordering from this location again."

"A bit tire of missing minor items from my order almost most of the time and usually I do curb side pick up then off to work. I just picked up my order 15 mins ago and i didn't get any straw for my iced coffee. I understand missing something like I request that y'all don't do typically....still acceptable. But missing straw from a order with iced coffee? I already tired of submitting feedback thru the app....it's nice to get free stuffs but I rather leaving a message here so y'all can see it and improve on service."

"Update: 1/24/24 on the 23rd I stopped by for breakfast I remember receiving an email about a free mystery item on the 23rd So I was excited to stop by And see what I get. I was disappointed once I drove off and began eating my breakfast on my way to work. I bit into an undercooked chicken mini. I cannot see myself coming to this location anymore. I have never received undercooked food from chic fil a in all the years that I've been going to chick fil. This is something that is just unacceptable. I will not be returning to this location again."

"Super sweet employees and a fast drive through but had to give it a three because it is THE most jacked up parking lot layout I’ve ever seen. I’m sure Sonic isn’t please that they blocked the entry so you are forced to drive through their area to get in line!!"