KFC
About the Business
KFC, also known as Kentucky Fried Chicken, is a popular fast food restaurant located at 5109 Walzem Road in San Antonio, Texas. Known for its signature fried chicken and secret blend of herbs and spices, KFC offers a wide variety of delicious menu items including crispy chicken tenders, homestyle sides, and tasty desserts. The restaurant provides a casual dining experience with a warm and inviting atmosphere, perfect for enjoying a meal with family and friends. With its convenient location and mouth-watering food options, KFC is a favorite choice for those looking for a satisfying and satisfying meal in San Antonio.
Photos
Location & Phone number
5109 Walzem Rd, San Antonio, TX 78218, United States
Hours open
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM
Sunday:
10:00 AM - 10:00 PM
Reviews
"Got a family 8 piece bucket , 2 of the 8 were mini Chicken had little meat . Waste of money. What a rip off . Paid $30 for food that tasted horrible and no meat . The macaroni was the only thing that was good in meal . Don’t eat here . Take your business elsewhere where ."
"The food was good, hot and fresh. Spicy chicken was ok but fresh! It was very clean but smelled maybe dirty mop water ? It was good, though the cashier was friendly ."
"I ordered a 3pc meal through the drive thru and I checked the food to be sure it was correct and two of my 3 pieces of chicken were super tiny. I asked the guy who was at drive thru he said he would CHARGE me for an extra piece. I said I already paid extra for the white meat I just wanted a bigger piece. He said no so I drove off. I had another errand to run so I called back to ask for a manager. Sylvia answered and she was awesome! She explained she has new staff that are in training and offered to replace my meal. I went back and received a fresh order, and this was 15mins before closing! Sylvia has excellent customer service skills and I will return to this location. I drove out of my way to this location because the KFC by my house is awful."
"I’m giving 5 stars to the young cashier who took my order through drive thru. She had great customer service. Before driving away from parking lot I checked my order, to see one of my sides was wrong. I get off and go inside and it was nice and clean (never been inside before) i complemented the cashier about the restaurant appearance. Cashier asked what was wrong and as I was going to speak… the old white lady (the manager) was telling her “ that was a pickup order, she shouldn’t be going through the order.” Because I did open the box to show it was wrong but I did not walk in there with attitude or anything. It was the way she saying it that made me look at her look at her like what or who is she talking about. And the poor young cashier looked just as confused as me. So I then tell the young girl “oh it was just one wrong side,” so I gave her the wrong one and told her what it was suppose to be. At this moment this disrespectful manager started yelling “don’t take that back from her, just let her keep it.. anyways we’re just going to throw it anyways, just give her what she wanted.” And the poor young girl looked at me embarrassed and I felt just as bad. As the cashier handed me back the sides, I told her “thank you so much and thank you for your great customer service.” With a big smile, I hope she knew that was genuine. This woman’s management skills that she has, is a reason why places like this can’t keep their staff and their turnover is so bad. Management should never treat their employees like this. And because of the management I’m giving the atmosphere a 1 star. I really hope corporate sees this and investigates. No one, no matter what age should have to be treated like this."
"Today we had a great experience at this location. Fast food is fast food. What can make a difference is always the people that work there. Today we had the pleasure of meeting Sara. I have never felt so welcomed at any fastfood restaurant as we did today. The sign over the exit door says "Thanks*don't be a stranger.". I will definitely visit this location more. Thank you guys for the great service! And the food was delicious."
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