El Pechugon Bandera

"My experience was overall a good one. We arrived for an early dinner on a Thursday. The restaurant was devoid of customers, which is often a red flag. The dining area (and restrooms) were tidy and clean. We would later realize (from a posted sign), this establishment is part of a national chain from Mexico that has over 500 locations. This served to offer some reassurance. We ordered a family combo and a chicken sandwich. The family combo included a whole chicken, flautas, and one side (we selected potatoes). The whole chicken was roasted and somewhat small. But, contrary to what other have claimed, it was not bland. It was well seasoned and very flavorful. The flautas were fresh and appeared to be hand-made in-store (not frozen). The side of potatoes were actual whole potatoes. They were mediums sized and well seasoned (we had more than enough potato leftover to make potato and egg tacos the next morning). The chicken sandwich was by far my favorite part. The bread had a hint of sweetness and the meat quality/size was comparable to many of the other chain restaurants that joined the chicken sandwich bandwagon. The unique feature was the layer of coleslaw within the sandwich (big fan of coleslaw). It made for a unique taste. The biggest disappointment was the lack of a soda fountain machine. The only soda (Pepsi products) available was in 20oz or 2L size. Furthermore, the menu shows ice-cream shakes, but we were told this is a discontinued item. Also, substitutions are not allowed. Finally, be sure to check your items with to-go and drive-thru orders. During my first visit, I was missing the tortillas & salsa (from family combo). My second visit, I was missing my 20oz soda."

"It's not that the food is bad, it lacked flavor Very Bland I got chicken with rice was not flavorful. Everything lacked flavor big time. Chicken was well cooked nicely, just no flavor. Mac Salad,bland. Loved the zip lock bag chicken came in!"

"First time at this restaurant. I wasnt familiar with the menu but thought the chicken plate look good. It showed on the menu with rice beans sour cream, even slices of avocado but what I got did not even look luke the pucture on the menu in the drive thru. It was cover with sour cream and some type of creamy salsa. So I was a little discouraged even before taking a bite. The flavors were good but it doesnt come with tortillas or even chips. The meal needs something crunchy to go with it because with all that sauce covering the chicken rice and beans it then becomes very soggy. Management needs to correct the picture or let the patrons know its covered with sour cream and a creamy sauce."