Church's Texas Chicken

"I just moved to Texas. I’m from St. Louis and churches is one of our restaurants and when I say there is absolutely no comparison. THIS CHURCH’S IS THE BEST!!! The atmosphere is always nice. The people who work here are very clean, respectful, kind, and generous. The food is always Hot fresh and delicious I’m so greedy I don’t even wait for the food to cool off it Taste that good lol"

"My sister and I were so skeptical stopping here due to church’s went downhill over the last couple of years. Also there were no cars in the parking lot so we thought the food would’ve been old, lol. When I tell you this the best church’s chicken I’ve had in such a long time like 20 years. Chicken was fresh and crispy, biscuits oh boy mouth watering. To top it off the manager Jason was amazing. Excellent customer service!!!! Seriously I’ll be back! PS- can you believe I visited right before closing and still had A1 service!"

"It's a nice church's chicken place although the interior is small though and they seem to be short on cashiers. Unfortunately there isn't a drive through either. The manager is nice and we recieved out food hot from the fryer. Their honey butter biscuits are also good as well."

"If I could give this location zero stars I would. I placed an order for a spicy 12-piece mixed chicken meal with okra and macaroni and cheese for my sides. As I had overheard from the customer before me, I was also told it was going to be 20 minutes by the cashier because there was no spicy chicken. I said this was fine, paid by debit card, and waited in my car until I saw the customer before walking out with his order, so I walked back inside to get my order as it should be next, right? It was 3:38 pm. Wrong. It's now 3:48 pm and my order was not ready. I kindly asked the cashier about it. She shocking stated "You still haven't got your order" she talked to the cook and told me it’ll be a few more minutes and she asked the manager/cook to discount my order, as she prepared a food delivery order and then proceeded to take a couple more orders from customers. At about 3:50 pm another customer placed an order for 60 pieces of mixed chicken. I patiently watched as this order was cooked, boxed, sacked, and sat on the counter. That customer was not there to retrieve their order. But I was still there. It's now about 4:18 pm. Another waiting customer complained to me that he had been waiting since 4:00 pm and I showed my receipt to him. He called for the cashier to ask where MY order was as I had been waiting for so much longer than everyone else who came in after me. The cashier said they were “just now dropping my chicken because I had spicy” I said are you kidding me. It turned out to be an entire hour before receiving my order. Of course, I asked for a refund. I was told in front of several people that I had to leave the order if I wanted a refund back to my card which would take 5-7 business days. I mentioned that I had been waiting an entire hour for the order. My children were waiting for dinner and if I returned the order I would not have money for dinner. He was unreasonably rude so I asked for his name and the cashier's name (as a witness, but she refused to provide it.) to file a complaint with corporate. He became visibly angry and more rude saying that I was "trying to get him fired". I tried to take a video of the incident and was told that the police were going to be called. I was relieved to hear that and told him I would wait for them. But then I guess the manager/cook Walter, changed his mind about calling the police and told me to leave, so I proceeded to leave. He told me not to return. I replied that it was my first and last visit there. I was extremely confused, embarrassed, humiliated, and hurt by the way I was treated. And to add insult to injury I get home only to see that my chicken was extremely overcooked and only contained legs and thighs. My okra was not fresh. My macaroni and cheese were mushy, and 1/3 full. The only good things were the honey butter biscuits."