Shipley Do-Nuts

"At 5 o'clock in the morning, I should not have stale anything!! The glazed and chocolate glazed were old and tough. Was thinking about calling to complain to the manager but I'm concerned but I'll take the 2 dollar loss. My experience with Shipley Donuts this morning was horrible. I won't be returning."

"Went to get my pick up order. They had none of the donuts I ordered and refused to give me a refund because I didn’t speak Spanish. The ladies were rude and didn’t even know a lick of English except the words “no can’t help” what the hell! I expect to be able to a Refund. I called the 800 number and they said I have to “wait” to get a refund until someone contacts me. I expect the owner or manager to call me or give me a refund. Now I have to go to my bank and let them know that Shirley’s stole my money and refuse to give me a refund."

"Read: This place has really good, normal donuts, but their service and their kolaches are not good. Their service caught me off guard, even with a Spanish accent; they were very difficult to communicate with, and they messed up our order by doubling one of our donut choices and completely forgetting our kolaches even after repeating it. And their kolaches aren't even sausage! They're using store-bought hot dogs, which causes them to be way larger than necessary. I absolutely love Shipley's and have been to many of them, but this one simply isn't worth the trouble."

"Donuts are good but the counter workers are unfriendly and greedy. If you buy 2 donuts they get mad if you buy a dozen they get mad if you drive there walk inside order wait then wait to pay they want 20-25% tip and if you don’t they don’t say thank you either way. Why do these establishments want their businesses run unprofessionally?"

"Located convenientally in same shopping strip as Starbucks. Ladies are so sweet here. Place is beyond clean. I have to stop here for my daughter, they're the only place that makes Awesome Bullseye donuts."