Arby's,

9441 Clifford Street, Fort Worth, TX 76108

"Everything was good. Very polite young man in drive thru. The food runner who brought my food out was also very polite."

"I am sure we all know this but I will say it anyways . This place , just like any other fast food business is short on staff BUT what sets this Arby’s apart from other fast food places is this Arby’s only had 2 employees working today and they were still able to serve all of their customers . The 2 employees had a smile on their faces with positive attitudes . I just wanted to make sure these employees are recognized. Great job Arby’s staff !"

"I had an issue with my online order from this location. I was able to address the issue through corporate to get a partial refund. Not only did I get the refund but was also called directly by the general manager Kim. She called to let me know she was making sure my refund went through and to apologize for the inconvenience! I really appreciate the personal touch l."

"My son stood inside waiting for our order for 10 minutes before I finally went to find out what the hold up was. When I get there they tell me we're waiting on Fries, I said for 10 minutes? He just walked away. The manager is working the kitchen, continuously looks at me & can clearly see I'm upset but chooses to completely ignore me. Then the drive thru girl asks if I've been helped. I said I ordered online 15 minutes ago. She laughs & jokes about me to the guy working with her. I stated that it wasn't funny & then was completely ignored by everyone in the store. I don't think this place can or will ever get better..."

"I went in with a coupon 2 for $6 chicken choice. If i would have know they were going to cut 1 chicken patty in half. I would have gladly drove around the corner to Wendy's. My cheese was bigger than my chicken patty. They initial forgot the bacon on one of my sandwiches but were gracious to provide when we drove back. If i would have seen the patty was cut in half when I went back for the bacon I would have just gotten my $$ back. Really disappointed in Arby's"