Wingstop,

1401 TX-100, Port Isabel, TX 78578, United States

"I ordered my food online so it would be ready by the time I arrived. When I get there I'm told it's going to take 4 minutes for my order to come out. I proceed to wait 24 minutes sitting inside the restaurant waiting for my food wondering to myself that this is the longest 4 minutes in the world. I go up to the front and take a seat and the girl tells me your orders ready. I didn't call you because I didn't know you were in here despite her being the one that told me it would take 4 minutes in the first place. I then proceed to drive all the way to my house only to find that my order is wrong and food is missing. I call the restaurant and let them know that I am missing food and instead of receiving an apology for the inconvenience I am told I need to bring all the food back and my receipt to prove to them that I am not lying. So accusing your customer of lying because your employees made a mistake is common practice for this establishment. I tell the girl I am not going to bag all this food up and drive it all the way back to the store unless they are going to remake my entire order. All I was trying to do was get the food I was missing. Instead I'm told that I will be put in the back of the line because other orders are in front of me now. How if I already placed my order and it was their mistake that I now have to drive back to pick it up. My missing food should take priority because it was their mistake that they forgot to make it in the first place. I'm told I can expect my missing food to be ready in 20 to 40 minutes. At that point I said no I want my money back. The girl tells me I have to wait until tomorrow because there is no manager that can reimburse me for it. So my options are to waste my gas driving back and forth while waiting 40 minutes for them to eventually get to the missing food they over looked on my online order. Having some of my family eat while others need to wait for the food doesn't get cold or drive to the restaurant tomorrow so I can reimburse for their error. I will never come back to this establishment nor will I recommend this location."

"Amazing food, the mango habenero burger is addictive. The voodoo fries is a GOOD portion, the cheese, sauce and spice combo is perfect the way they make it. I am only disappointed I haven’t started going there sooner. Service is fast, associates are friendly and professional clean interior I have no complaints"

"The woman working at the front desk acted like it was a HUGE bother to get my order made. She shouldn’t be working for a paycheck when she lacks human compassion. Yeah animal compassion is a thing, but so is HUMAN compassion."

"Always a good experience. Not a fan of dry rub, they need a wet parmesean garlic. See our YouTube channel Coolest Life."

"Great service and great wings! The young man working the register and his fellow cooks did an amazing job."