Subway

"Literally every single time the closing/evening people are there, they screw up my order in some way and they always take forever. At least get my drink right when I’m having to pay extra for a large."

"I wanna give a shout-out to subway on university in Edinburg tx next to pizza patron they make my sandwich the way I want it every time I go and they have great customer service."

"I wanna thank subway on university across from Popeyes they always get your order right even if you don’t go inside they have it where there’s no buttons for me to modify the sandwich but they’re employee Derrick still remembers. Thank you guys for me making me feel like a real VIP."

"I went here on March 2, 2023 in the afternoon. A young man assisted me and he was very rude and very slow. A young girl was there too, she helped another customer and was rather fast and attentive. I bought a combo which came with a drink and so when I went to get my drink they were out of Diet Coke. I came back to the counter and I told them they had no Diet Coke but I had already paid for it. I looked back and saw they had bottled Diet Coke so I grabbed one and I was going to pay for it. I asked if I would get a discount for it being that I had already paid for it in my combo. The young man was very rude and he told me that they couldn’t give me a discount because technically they didn’t know the Diet Coke was out or they would have told me. I would have been okay with that but he was very rude and didn’t seem to care that they were out, what happened to their customer service? The young girl however was very nice and gave me a slight discount, and like I said I would have paid for my bottled Diet Coke but the way the young boy responded was very rude. I will not go back to that subway, I eat subway a lot but I will go elsewhere. Employees like that shouldn’t be at the front counter, they make a business look bad."

"I do NOT write reviews BUT this one most definitely needs one! Went to subway around 8:45 p.m. and there were two ladies in the dining lobby. I went to the counter to place my order and the gentleman was very attentive and took my order accordingly. By the time he charged me it was 8:55 p.m. I placed my stuff on top of a table so I may dine. I went to go get my drink (sweet tea) however I noticed the tea containers were missing. I go back to the front counter and ask the gentleman who assisted me / made my sandwich if they had sweet tea in the back. He responded “No, we don’t. Also, the dinning lobby closes at 9 p.m. We will be locking the doors after the ladies leave.” I said “Okay, but can’t I just eat my sandwich. I won’t take long and it’s only me who is dining in.” He said “That’s fine”. As I am almost done with my subway a lady named Megan came up to me at 9:05 p.m. telling me “Ma’am the dinning lobby is closed. It closes at 9 and you need to leave.” I responded “May I just finished my subway? The man said I can stay here and finish it”. She replied “No, you need to leave right now. I can not lock the doors while you are inside. It’s against “policy”. I said “Who is the manager right now?” Megan claims she was the manager. I asked who was above her which she named a man named Ricky. I asked for his phone number which she states she would not provided. Then I asked for the store manager / owners number and she told me “You can google that”. Therefore, I asked what time does Ricky work which she states the following day at 10 a.m. I told Megan the “manager” I won’t leave till I am done with my subway. Which I did, I stayed till I was done with my subway. As I was heading out the gentleman who helped me earlier apologized to me for his manager being extremely rude. I said it was fine and walked out. If I could give this place 0/5 I most definitely WOULD. Megan was extremely rude. Who ever is the owner of this subway needs to fire the current employee who are disrespectful and hire more employees who are willing to work : have good customer service. Never have I ever experienced such rude management before. This subway needs a wake up call. I would never go this subway again. It’s said that due to these employees the owner of the store is losing out on customers."