Kolache Factory,

10705 Spring Green Blvd #900, Katy, TX 77494, United States

"Clean, fast, good kolaches fresh and heated on request. Friendly help. Wish they could adjust sound on the drive-thru speaker. I have to yell to get them to hear me."

"Delicious kolaches but sometimes they don't have certain flavors, which is fine. Staff is friendly and the drive thru is very fast. They have never messed up my order."

"The kolaches here are fine, but the service has been SO. SLOW. lately. The employees don’t act with any urgency. There’s usually a line of 6 patrons or more inside plus the same amount in the drive thru and the line never moves. If you want food from here, be prepared to wait 15+ minutes to even place your order. And that’s on a weekday with 4 employees behind the counter. Forget about it on the weekends. This morning, I placed a mobile order for pick up “ASAP.” My confirmation email said my food would be ready for pick-up in an hour, which is ridiculous for fast food kolaches to begin with. This location is literally walking distance from me so I arrived within 10min. Waited in that 15min line I described earlier, only to find they had given my order to someone else. Then when they tried to re-fulfill it to me, they were out of what I ordered."

"I always made to go order of "Potato Egg n Cheese". Many times they gave me "Bacon Egg & Cheese". I explained them so many time please be careful, In my religion We cannot eat pork. But they kept making mistakes. on 6/10/2023 they made same mistake, I had to drive back and explain again. This time lady worker said "If we keep making mistake why do you keep coming back, go some where else". Yes I will stop ordering from here."

"The store was clean and the employee was nice. The food however was not. We purchased the ham and cheese croissant a popper and a cinnamon twist. I took one bite of the croissant and immediately spit all out. The acquired taste was horrible and lingering. At the same time, my husband was spitting out his popper. This was our first time visiting. We won't return but we thank the employee for hos kindness."