Tropical Smoothie Cafe 23053 Clay Road, Katy, TX 77493

"Ordered Thai Salad and the Caesar Wrap: Lettuce tasted old and not washed, almost like a chemical taste. The chicken is not real, it was almost gelatinous/liquid texture, the overall taste was inedible."

"Honestly I was quite surprised with my experience here. I came here due to a deal I had with tmobile Tuesdays and it gave me a free Flatbread sandwich. I ordered ahead of time and came to it and they had a place for online orders so I can grab and go easily and then when I had the mango monsoon smoothie when I got home it was definitely one of the best smoothies I've had! Better than smoothie king and the good with which was the Chipotle chicken Flatbread was pretty good as well it definitely blew my expectations out of the water and I will most definitely go there again in the future and I encourage anyone else to do the same! I'm sure you will not regret it"

"Family and I have been enjoy this place since they opened up! Great staff and great smoothies and food! My new favorite is the Watermelon Mojito! So refreshing and the food is always so good! The flat bread sandwiches and apple kale coleslaw are our favorites!"

"Corporate needs to shutdown this location. Absolutely the worst Tropical Cafe store. All my orders for the past few months have been wrong or disgusting. Today I bought my daughter a cheese quesadilla and just after I got home and she tried I realized it was completely burnt and basically no cheese. I tried to call the store and no one answers."

"This smoothie cafe has a horrible customer services and the store is not very pleasant. Every time, we go to the cafe, they have a new staff and they don't really know what they are doing. This week, it has been very bad experience for us. the lady in pink claimed herself as a manager. When we walked in, we felt the chaotic in the stores already, she had a bad attitude and when she served, she was rude. She pounded the glass container to the base of the blender when she made the smoothie. Our day was instantly turned into bad day. I felt no more appetize and the mess (Food and spilled smoothies are all over the places) are nasty. We didn't feel the smoothies would be good. When she started to make our smoothies, she missed the measurement and we just said that are you going to make it right for us. And she got so offended and when she dumped the smoothies to the cup, they were all spilled around the cup. We asked to put in another cup so it won't make our hands sticky. She started yelling at us (customers) and it would charge $1 a cup. She was very angry and asked my name and my daughter name. Requesting to take our reward card away which we received during the store grand open. It was very awful customer service. We told her that it is all about the customer satisfaction nicely and she said she didn't care and said she was the manager (the lady in the pink shirt in the picture). I don't think we will go back to this store anymore although we have the free smoothies each week. The smoothies, of course, was no good because the way she made it. To prove my point, here are some of the pictures we got while we were there. Pictures speak louder than my words."