McDonald's 12203 Jones Maltsberger Road, San Antonio, TX 78247

"Employees seem to be lazy, Lobby closes at 10 just by the way. It's open to 11 but only in the Drive through"

"How many times have I turned around and gone somewhere else because their lobby isn’t open? How many others have done the same? Is ownership so unconcerned about losing a good percentage of their morning traffic just in order to save a few bucks on staffing? What they don’t realize is they’re not just losing morning traffic, they’re losing customers; I don’t go back to a place when I think there’s a possibility that the lobby isn’t open. I only have so much time for meals, I can’t afford to hop from one place to another. I imagine at this point it’s too late to correct it; everyone knows not to go there for breakfast.—Sure enough, they’re closed at lunch, too!"

"Horrible customer service, with exception of the very new young people. Everyone in there always and I’m serious everyday have an attitude because I come here almost every day. They always have a face, never say hi much less have a good day. Also be getting our orders wrong and I have to uncomviniently get off my car because it’s wrong."

"This location was good at one point I had no complaints. But as of lately they have been getting my orders wrong from the drive thru and I have to get off to get what they either didn't put or got wrong. They have the worst customer service with the exception of the young new workers. Even the shift managers never even say hi not even a smile. Super annoying to see everyone in there with a mad upset face. They are lazy when it comes to doing something for the customer and are usually just rolling their eyes when asked for a ketchup or a straw. I hope management does something because they are horrible."

"I’m very disappointed in this store their service is usually on point when I order here but after explaining I didn’t get the sauce or kerwin toy a minute after leaving and coming back which I paid extra for so my sister can try to complete the collection I was told I was wrong even though I brought in the box showing that I didn’t get either and the employee at the front refused to give us the toy that comes with the the meal that they missed and I asked if they can look at the cameras or reimburse me because I didn’t get either she kept saying no and that I would have to buy an entire new meal even though I already paid for the meal that’s supposed to come with the toy and all this while being given attitude please get better training"