McDonald's
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 1643 Pleasanton Road, San Antonio, Texas, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. McDelivery is available on various apps like DoorDash, Uber Eats, Grubhub, and Postmates. You can also order through the McDonald's app. Make sure to turn on location services to access all features. Payment options include Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. We offer curbside pickup and record video for service improvement and security purposes. Visit our website for job listings and information on restaurant hours. The health and safety of our employees and customers is our top priority. McDonald's has been serving quality food since 1954, with favorites like McCafé coffee, breakfast items, and delicious burgers. Check our website for deals and order ahead with Mobile Order & Pay. We look forward to serving you at McDonald's!"
Photos
Location & Phone number
1643 Pleasanton Rd, San Antonio, TX 78221, United States
Reviews
"Ok I usually don't have any problems at this location except for late night taking forever to take a order and have it ready "fast" but this morning I went for breakfast and ordered online for curbside pickup a iced coffee I asked that 3 splenda sweetners be added and I tasted it and it tasted like too sweet so I said to myself ok that's too much sweetener I can't even taste the coffee so I'll just make a cup of coffee at home and add it to this. When I get home I make the coffee and pour the McDonald's coffee into a metal cup and I look at the bottom of the McDonald's cup and there's like a inch or more of sugar. IM A DIABETIC I have really bad uncontrolled diabetes my blood sugar is always 490 and up (at 250 the sugar in your blood turns to ACID and starts ruining your internal organs and you can also fall into a coma) so why if I added SPENDA not SUGAR would the employee that made my coffee add sugar?? The manager said she would remake my coffee but ok your gonna give me what I originally paid for but I didn't get to enjoy my coffee with my breakfast and I gotta spend more time and gas going up there a 2nd time to get what I already paid to get the first time I was up there? Where's the customer service in that and Why are your employees not giving the customer what the customer asked for Someone just takes it upon themselves to be like " I'm giving them this instead of what they specifically asked for bcuz that's what I feel like they should have" Um for 1 that's super not cool and 2 what if I would of drank even half that sugar concoction I prolly would of died. And I'm just getting what I originally paid for Um where's your accountability and customer service in this situation?"
"This location, after many times of telling myself I'll give it another chance, has disappointed every single time no matter what time of day I've gone. I've been parked the last 5 times and waiting 20+ minutes each time for simple orders. Today was no exception. I'd rather just go out of my way and order at a different location from now on. Ridiculous!"
"This has got to be the slowest McDonald’s I’ve ever been to. I’ve given them several chances since they’re close to my home but goodness I’ll start taking the longer ride to a faster one. They’ve been so slow through drive thru and worse when you order online for curbside."
"Would give it a zero if I could service is slow, they charged me 3.69 for a large iced coffee and I didn’t even get a large iced coffee. They proceeded to tell me that that was large, although it clearly states on the side medium for iced coffee which I got an TEA Their staff needs clearly more training and I will be taking my business elsewhere instead of the one here I’ll be going to the one off Nogalitos not going here ever again and clearly the owners don’t care because they don’t answer any of the reviews on Google"
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