Burger King 11006 Farm to Market Road 471, San Antonio, TX 78253

"My sandwhich had a hair in it... and my fries have WAY TOO MUCH salt. Cant eat my lunch."

"So we have not been to Burger King in quite a while. We stopped in the one on Culebra just west of 1604. We ordered our food and sat down after getting our drinks and condiments. Shortly after, our order was ready. It was a nice surprise to get a burger that someone took their time making rather than getting one that was just thrown together like so many other places. All in all, it was a great lunch and we will be back."

"This is my local Burger King. I visited it during normal business hours, and they had the doors locked for the lobby. Having everybody go through drive through to make their orders. Took over an hour and a 1/2 to get my order. I asked the manager why the lobby doors were closed or locked. She told me so they can sanitize the lobby at 11:30 AM in the morning. Literally during lunch... With no signs indicating that they were going to be doing that prior to visit. With no signs on the doors. Letting Customers know that their lobby wouldn't be open today. Decided to stop by again in the New Year to see if things have changed For the better because I left the review last year. And of course it didn't. The store is unbelievably slow. This location now considered slow food instead of fast food."

"The food here is great, the problem is you have to wait almost an hour to get it. It doesn't matter if you're coming when its busy or when it's slow, or if there's no one in the store you're going to wait an absorbent amount of time for your food, even if there's multiple people working and you're constantly going to hear sorry for the wait. The wait staff is incredibly nice and friendly but it's absolutely insane that even after a year they still can't get your food out in under 20 to 30 minutes when it's slow, and upwards of 45 minutes with a handful of people in the lobby. They will constantly take care of the drive-thru in front of people in the store even if their orders are behind them. They make each order of fries per customer order. They don't drop a large amount of fries so there are plenty ready and cook a lot of meat so there are plenty ready. They drop fries individually per order so you have to sit there and wait for every single person to finish before yours is ready. I know what you're thinking, this makes it fresher. Fast food doesn't work like that. You drop baskets of fries so that you have lots ready, you drop multiple meat patties so multiple are ready within the hour. Then they will come to the lobby and ask you for your receipt to see what your order number is since they forgot and passed you up, and rush back to the kitchen to try to figure out why your order isn't out. Then, when your food is prepared, they'll yell "order up" but not the number, so no one knows who they're calling. If you ask for dine-in they'll give it to you in a to go bag because they either forgot it's dine in, or they are hoping customers take it and leave I assume. This entire restaurant chain needs new upper management to train lower management to train location staff on how to take care of customers, to clean their restaurants, and prepare food in a timely manner. This is not only this location that has this issue. This is just the closest location to my house, but they all seem to be this similar post 2020."

"Better than going to the Potranco/1604 location which I refuse to go to, but NO military discount. Ugh. I wish all of them would be consistent with this. It's annoying. Edited after receiving food: there was one girl doing drive thru, inside orders, and getting the food ready. One! The drink wasn't filled to the top and I had to ask for more. Also the fries...the picture attached is a large. I WILL NOT BE BACK!! Take lessons from the Huebner location Culebra!!"