Discount Tire,

2515 NE Bob Bullock Lp, Laredo, TX 78045, United States

"Beware Customers!! I recently brought my vehicle for a fix flat. The rep was trying to upsell me into purchasing new tires. The minute i shut him down, he retaliated by saying if they cant fix it, they would only put the spare on. Mind you.. he just saw my account on the computer. I respectfully advised him, I had the warranty on the tires. You can tell that triggered him. He told me he would leave the spare on, order a new one, and when it arrives I would need to come back. Oh and it would over an hour to service my tire. Ive been here over 1 and 30 min , still haven't been seen. I did notice all the people the reps are upselling are in and out right away. Talk about punishing your customers who were upsold before.. DONT LET THEM UPSELL YOU. DO YOUR OWN RESEARCH BEFORE HEADING TO THE STORE. DUE TO INCOMETAX SEASON THEY WILL TELL YOU WHAT YOU DONT WANT TO HEAR. THEY FEED ON THE MORE VULNERABLE PEOPLE ESPECIALLY WOMEN.. *CONCLUSION* THEY JUST PACHED IT.. WHAT A BUNCH OF SCAMMERS"

"Terrible service scheduled an appointment for my sick mother to replace all tires my appointment was around 5 days wait then when she shows up they tell her they don’t have the correct size tires but tried to sell her a wider tire she said no thanks they said they’d call her back to reschedule an appointment and never did so what was the wait for an appointment if not to have a proper materials ready ? Did they think she would just be ok buying something different than what was offered at first just cuz she was already there smh never again"

"Even though they were nice on the phone with me, they won't help me pay for shop work i had to get done for a drastic mistake which could've costed me my life, as well as others on the road. Discount Tires are responsible for work they did that could've killed me. Sept 22nd, I went in for a slow leaking tire. It was actually my rim that was cracked. They changed my rim, but did something wrong. Nov 13th, on my way back from Canada after visiting my family, my tire broke off my truck on I90 in Ohio. With a semi truck passing me, my tire rode on down the interstate about a quarter of a mile. I was lucky to have slowed down and keep control of my pickup truck and get over to the shoulder, but I was scared!!! I was told by a passerby that stopped to help me, saying that I'm lucky my truck didn't bounce and flip! My router and other damages had happened due to dragging. The passerby helped me locate my tire in the bush down the road. The studs on the hub all broke off and wheel came off. I had to get my pickup towed and fixed costing me 2 nights in a hotel close by and repaired of $622 and a shop. I will never go back there to have work done again!! They told me it's been over 30 days and weren't responsible. I've been driving my truck for over 5yrs with no problem until they changed my rim. They ARE responsible and should pay for the shop repairs."

"Normally my experience with discount tire is top notch, but today while working in Laredo I wasted my time sitting there after arriving early for my appointment. Half an hour after my scheduled appointment time I asked for my keys back so I could leave. They asked if I’d like to schedule an appointment and I informed them I already had one for 30 minutes ago. I think I’ll stick to the stores up in central TX lol."

"Had a great experience buying new tires. They price matched my tires with costco prices and also gave me a good deal on new set of lug nuts. The work was also done relatively fast considering the amount of customers there."