Pizza Hut 1013 Austin Highway, San Antonio, TX 78209

"This manager was just plain rude. She didn't like that my guys did not speak English so she was very short. I asked her why, and asked if she was upset about something. She just said what's wrong with being short with people. I said they don't tell you to do that in training. She said nobody tells me what to do. I asked for refund and left. Smh that's why the lobby is empty all day and night. Can't wait till corporate figures out she is the problem with that location"

"What is going on with Pizza Hut lately. I order a pan pizza and end up with a tossed crust. Then I ordered what usually is a nicely packed with ingredient super supreme with extra cheese and extra olives and I get none of that but a few straggler pieces of green pepper, few stragglers of onion and one piece of each meat here and there. Seriously disappointed especially when there’s a craving for when they DO make it right. Ugh."

"Ordered 2 pizzas to be delivered, when the driver arrived he only had 1 pizza and said they must have forgotten the second pizza and that he will be back with my other in 15 to 20 min. I called the pizza hut where the manager answered and told her my pizza was missing and she said that it was on its way. I was snappy with her because the pizza that did not arrive was for my kids and she started to yell at me with attitude so I yelled back at her then she hung up on me when I asked for her name and corporates number. I continued to call 23 more calls where we both exchanged words yelling as a manager she was very rude and should not be in customer service if she is going to have an attitude and cuss at customers. Everytime I called she would answer and hang up on me so when the driver came to drop off my pizza over 20 min after I asked for her name and it was april. I will be calling corporate because she should find another job since she seems to not value the one with pizza hut because no manager should speak as ugly and horrific as she did."

"Ordered the cheese steak melt, two of them and a New York style pizza with pepperoni. The cheese steak melts weren't too bad so I previously had no complaints about them. I will say there was very little cheesesteak in the cheese steak melt. I did ask for extra bell peppers and they definitely got that right. However it was cold when it delivered. Which makes no sense since the location is approximately 3 minutes away. My New York style pizza arrived missing pepperoni, cold, and it looks like it may have been dropped. You'll notice in the photo all the pieces are separated. We did not do this. It was like this when we opened the box. My daughter grabbed a piece and put it in the microwave before I could take a photo.. smh Not a good experience with Pizza Hut. Probably will not order again"

"Thursday, December 22, 2022 - 8:45pm excited and merrier than ever. I spent the day at work thinking of Pizza Hut (Austin Hwy.) cheese sticks covered with extra cheese and double toasted! Just think about that, what a mouth watering image. Sadly the manager could not figure out how to make this dream possible because for her it was impossible to add extra cheese. Deeply disappointed. Luckily there’s good people further down the road and at the Pizza Hut in Nacogdoches they were able to make the dream come true, simple, quick and without hesitation. Be kind, be happy! MERRY CHRISTMAS!"