Starbucks 850 East Loop 820, Fort Worth, TX 76112

"Is not the employee's fault is the manager who either is on her personal phone or out like today, me and my son been there maybe 15 times and has requested talk to the manager for the last 5 times, she's always out or she's on break (standing on 1 corner on the phone). My son asked a few different new employees and they have not been trained at all, changed manager and you will not have issues."

"Erica didn’t even care to greet me. Had a horrible attitude. Did not write down or punch in my drink order. Did not give me my personal cup discount. Slammed my cup when I gave it to her. Touched my cake pops with her hands. But was nice to others."

"Man,, im not one to complain,, but i have one issue,, and first off the employee has a great attitude, and is always smiling,, butttttttttttt ,, when i got in my car, i had half a cup of product. lol whats this, a coffee shot.. lol anyways.. i think your employee needs a bit more training on making your product and a refresher on what your company standards are, I will not be going back to this star bucks. i would rather drive the extra 5 min down the highway to east chase to actually get the full cup of cappoccinno Merry Christmas."

"I’m a regular at Starbucks. I go every single morning mon-fri. So I went to the Albertsons for groceries and decided to try this location. I ordered my usual Frappuccino and breakfast sandwich. The lady took 5 minutes to come back to the Starbucks, this location you have to type in your phone number cs the app. So I did. I was excited cause it was double star day and there was a 50 star bonus ordering 2 sandwiches. She made the lady behind me her drink first cause she was a regular. There was no whip cream for my drink so I drank it dry. And to top it off, SMH….I never received my stars for that day. She made no effort and looked like she hated working there. I will never return to this location again."

"Came in this morning and walked up to the counter and the employee was marking some of the cups to the side. I waited for a few minutes and she finally came up and was very short and rude when she said what do you want. I asked for a London Fog and she looked blankly at me and said I don't know how to make that and then got on her phone and texted until I said never mind and walked off, the look she gave me when I told her never mind was beyond rude."