Starbucks,

1620 S University Dr, Fort Worth, TX 76107, United States

"This is probably the worst Starbucks I’ve ever been to. When I mobile ordered, I didn’t get my order for over. 40 mins and employees give attitude when you bring it to their attention. This has happened more than once. Will get stuff faster by going in to order. Maybe they need to hire more people? This place is small, always packed with customers and claustrophobic. The drinks and food still hold standard with the Starbucks brand."

"Waited and waited for my order. My coffee drink came quickly, but the food was at the far end of the store above the display. Not until I inquired was I informed that drinks and food were in different pickup locations. Makes little sense! Put your customers first!!!"

"Service was absolutely terrible. They got both of my drinks wrong! Twice one of them. I then proceeded to wait for my bread by where the drinks are given out to only realize that it was on the other end. The guy held it up while eating and treated me like I was nobody. He talked while I was ordering so no wonder both my drinks were wrong. I will never go back."

"My morning was perfect thanks to Paul!! Thank you for remaking my drink and still making it creative like I wanted! It is wonderful!! I experienced excellent customer service from all employees today!"

"This is a small Starbucks with 5 two person tables and one long community table with six chairs. The baristas don't seem to interact with you much and just get the basic info of your drink. I did however notice the baristas joking around with one customer and saying he was late that day. He must be a regular to this location! My order was made correctly. The chai tea latte is just so-so. I prefer a different coffee shop for it. Plus you can't even purchase a grande latte with soy without paying extra in addition to a $5 gift card. This location gets a lot of business on an early Saturday morning! Definitely bring your headphones if you plan on studying or working. The bathroom is why this location gets 3 stars. Every time I come here the bathroom smells like a port-a-potty and has toilet paper and pee stains on the floor."