Jack in the Box

"I set in line for 30 mins it was taking for ever for them to take orders. I got there at 11:20 5 cars in front of me had to park on the road and got to menu at 11:53. I sat there and then said hello lady comes on and Im sorry we are closed. I said no its not 1am she yes we are. I eat there just about the same time 3 times a week. Its always something weather its they are closed or they have run out of food, drinks, or what ever. Its a sad way to run a new business in town. I guess the owner needs to find new management."

"Unprofessional, lacking in common sense, problem solving skills and quality customer service. Was more focused on keeping the times down than the quality of food and experience for the customer. Would not recommend unless you have the extra gas and patience to make sure they get it right. They weren't even busy we were one of at most 3 cars that had been there before we left at roughly 12:30pm on a Tuesday. 2 of which were already dining in and they had a full staff on floor. McDonalds is less of a headache and more accommodating when it comes to fixing mistakes and they get more traffic. That being said, we order, we pay and were left disappointed overall. If we didn't double check the bags before we left we would've only gotten half our order. As we were checking he came out with the rest of the food. Not to mention the beyond poor customer service not from crew or your average teen but a grown man not even in uniform so I can only assume manager/owner. Already off to a bad start with representation from higher up, it is expected out of young adults but this was laughable at best. Trying to charge us for something they apparently "don't do anymore" even though they still have the equipment, ingredients and are able to charge the item on their POS system. (point of sale) Only to claim they are making "a one time exception" to make it seem like they're doing us a favor when being confronted about the mistake. When in reality they were poorly covering for a failure to count, request and stock inventory properly. Also if you no longer provide a service/ food item maybe you should take it off the menu and inform your staff of the update to prevent any confusion or overcharging, but no that would make too much sense right? When said "exception" was made it wasn't even done correctly and left a mess of cheese all over the other food items, inside of the bag, which then got all over our clothes when trying to pull everything out to triple check that it was finally made properly and it wasn't. 3 chances to get it right and still remained unsuccessful. Like I said disappointing. Instead of wasting all that time to do a half baked job it would've been simpler to just refund the money wasted on the item you "no longer provided". If you don't make it don't charge us for it and ruin the rest of our meals in the process leaving us with such a mess. It be different if it was a $5, $10 or even $15 order but we didn't come there and spend $50 to get such an awful experience/treatment over your mistake."

"Ordered a prepackaged salad with chicken, curly fries, and a drink. It has been 30 minutes and I'm still waiting. Not the first time I've been here and I'm all about giving grace, but this location is consistently slow. If you are reading this and considering coming, there are many other places you can go nearby that can provide better food at faster speeds."

"Full cup of coffee . No complaints about ice. I asked for a large caramel ice coffee and they filled it up. No problem. Great people"

"The drive thru lane is extremely slow, the employees are rude and snappy. I think this has more to do with Jack-N-Box then it does this particular location, but ordered my regular grilled chicken salad and they stated that the chicken is now Julianned due to the recent menu changes. I told the drive thru attendant I was fine with that, I'll give it a try. So, the menu change is you get less chicken for your money. I used to always get my salad from here because the grilled chicken was a whole chicken breast and it was more often good then bad. But, now they hardly give you any chicken on your salad for the same price. And the chicken is cold where you used to get a warm piece of chicken fresh. Time to look for a new salad place."