Hollister Co.,

8401 Gateway Blvd W Suite J6, El Paso, TX 79925, United States

"Based on my experience here, the store was semi-organized. Customer service was decent. Nothing outstanding. Prices were average on most products in comparison to like stores. Overall, would maybe recommend and maybe return."

"I never had shopped at this store and I decided to shop for a few items for my upcoming trip and unfortunately an item didn’t fit. So I went in person to this location to return the item that didn’t fit and the cashier was very rude. I told the cashier 3 times I needed to return an item and she would just keep talking with her coworkers about stuff and how men had crushes on her and completely ignoring me. Then when she told me the amount to be returned to my bank didn’t match with what I had paid… so I ask her nicely how much and she started being rude not wanting to explain me and she said my return was going be 90 dollars which on the receipt it showed 97. I guess my problem is she was probably too busy talking to her coworkers and not paying attention the customers. I want to go back and shop but I don’t feel like being treated like that so guess will have to shop online next time. Sigh"

"The cashier today was obviously having a terrible day. She was rude and showed her miserableness in her tone and face. She demanded me to bring her another similar item with a tag because the one I was purchasing didn’t have one (with her snobby attitude). If you don’t want to work, call in. Management really needs to know who they hire for customer service positions. People like this ruin the whole vibe of a business."

"Great a service and they trying their best to find with my match size and jeans. Who employs always checking the organizers and well. I love when they doing their top 100 star!!!"

"I felt very discriminated in this against store! I saw the add for jeans and asked about my size. They told me that they don't carry it and I would have to order online. I never felt so ashamed and unwelcomed in a store like this before, especially in El Paso. Leave it to these kinds of stores to make you feel like a outcast in your own town. This store is a disgrace to El Paso!"